Introducing XCaaS:

Experience Communications as a Service

One platform for contact center, voice, video, and chat.

XCaaS_Homepage_Collage_v2.png

Introducing XCaaS:

Experience Communications as a Service

One platform for contact center, voice, video, and chat.

XCaaS_Homepage_Collage_v2.png

Introducing XCaaS:

Experience Communications as a Service

One platform for contact center, voice, video, and chat.

XCaaS_Homepage_Collage_v2.png
Co-workers using different 8x8 UCaaS and Contact Center products to work together

Introducing XCaaS:

Experience Communications as a Service

One platform for contact center, voice, video, and chat.

Get a Quote Save up to 25% on annual plans1

Trusted by over 3 million business users

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One platform, one experience.

Integrated contact center, voice, video, and chat to help boost employee productivity, delight customers, and make smarter business decisions.

One platform, one experience.

Integrated contact center, voice, video, and chat to help boost employee productivity, delight customers, and make smarter business decisions.

One platform, one experience.

Integrated contact center, voice, video, and chat to help boost employee productivity, delight customers, and make smarter business decisions.

One platform, one experience.

Integrated contact center, voice, video, and chat to help boost employee productivity, delight customers, and make smarter business decisions.

Contact Center

Delight customers and empower employees with AI-powered workflows for every interaction.

Business Phone

Put your business on the map with local numbers and global connectivity from one easy app.

Video Meetings

Crush your next 1:1 or 500-guest meeting in HD video with desktop and mobile screen-sharing.

Team Chat

Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.

Embeddable Communications

Infuse every process, app and website with rich messaging and video conferencing capabilities.

Letter X made up of multi-colored bubbles representing 8x8 XCaaS
Letter X made up of multi-colored bubbles representing 8x8 XCaaS

XCaaS delivers real business results.

Source: Metrigy Customer Engagement. Transformation: 2020-21 Research Study

XCaaS delivers real business results.

Source: Metrigy Customer Engagement. Transformation: 2020-21 Research Study

XCaaS delivers real business results.

Source: Metrigy Customer Engagement. Transformation: 2020-21 Research Study

XCaaS delivers real business results.

Source: Metrigy Customer Engagement. Transformation: 2020-21 Research Study

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Don’t just take our word for it. 8x8 has been a Gartner Magic Quadrant Leader in UCaaS for 10 years, and recognized in the Magic Quadrant for CCaaS for 7 years.

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Frost & Sullivan recognized 8x8 for powering highly collaborative workplace environments. See how integrated Employee (EX) and Customer Experience Management (CX) Solutions make that happen in this 2021 Competitive Strategy Leadership Award.

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Don’t just take our word for it. 8x8 has been a Gartner Magic Quadrant Leader in UCaaS for 10 years, and recognized in the Magic Quadrant for CCaaS for 7 years.

Frost & Sullivan recognized 8x8 for powering highly collaborative workplace environments. See how integrated Employee (EX) and Customer Experience Management (CX) Solutions make that happen in this 2021 Competitive Strategy Leadership Award.

gartner-10x-uc-7x-cc.png
8x8-Award-Logo.png

Don’t just take our word for it. 8x8 has been a Gartner Magic Quadrant Leader in UCaaS for 10 years, and recognized in the Magic Quadrant for CCaaS for 7 years.

Frost & Sullivan recognized 8x8 for powering highly collaborative workplace environments. See how integrated Employee (EX) and Customer Experience Management (CX) Solutions make that happen in this 2021 Competitive Strategy Leadership Award.

gartner-10x-uc-7x-cc.png
8x8-Award-Logo.png

Don’t just take our word for it. 8x8 has been a Gartner Magic Quadrant Leader in UCaaS for 10 years, and recognized in the Magic Quadrant for CCaaS for 7 years.

Frost & Sullivan recognized 8x8 for powering highly collaborative workplace environments. See how integrated Employee (EX) and Customer Experience Management (CX) Solutions make that happen in this 2021 Competitive Strategy Leadership Award.

8x8’s integrated cloud communications and contact center platform provides us the flexibility and resilience to quickly manage all employee and customer interactions from any location or device."

 

Brian Himstedt

Sr. Director of Technology, The Kansas City Royals

Download Free XCaaS Magazine Featuring:

  

  • Experience Communications: Four Ways to Enhance CX and EX in a Hybrid Workplace
  • A New Way to Think About the Value of One Cloud Communications Platform
  • Why a Platform-level SLA Is Vital for Cloud Communications
  • Does the CFO Approve? Five Steps to Get a “Yes!” for a Cloud Communications Business Case

 

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XCaaS_Journal_Landing_Page_Banner_1000x859.jpg

View the demo or learn what 8x8 can do for your business.