Gartner Magic Quadrant:

Contact Center as a Service

Read the 2016 Gartner Magic Quadrant report to compare 10 Contact Center as a Service providers

Get the full, complimentary report to:

  • Learn why 8x8 was named a Gartner Magic Quadrant Challenger for Contact Center as a Service
  • Review Gartner’s evaluation and exclusion criteria
  • Compare nine leading Contact Center as a Service providers
  • Gain critical insights into how to choose wisely
  • See what’s driving market demand for CCaaS

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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