8x8 is a 7-time Leader in the Gartner Magic Quadrant

Eager to know how 8x8 compares? Stack us up against the competition and see why 8x8 is a recognized leader in cloud communications for businesses.
  • Find out why we're recognized by Gartner
  • See how 8x8 stands out among other communications providers
  • Discover 8x8's industry-leading features

Read the 2018 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report to compare 15 UCaaS providers and learn what makes us unique in the industry

In 2018 and for the seventh year in a row, 8x8 is a leader in the UCaaS Gartner Magic Quadrant. See how 8x8 X Series makes us different — and why you should consider the cloud to expand or replace legacy business phone systems, meeting services, and on-premises contact center solutions.

Get the full, complimentary Gartner report to:

  • Learn why 8x8 is positioned as a UCaaS leader for the 7th consecutive year
  • Compare the strengths and cautions of 15 leading UCaaS providers
  • Gain essential insights into how to choose your communications system wisely

"Magic Quadrant for Unified Communications as a Service, Worldwide”
by Daniel O’Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018

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One System of Engagement

Building customer engagement and providing a better experience is more important than ever. The cloud can help you get there. Now, your organization can provide more seamless and high-touch experiences for customers who demand more. And with one system unifying everything together, 8x8's cloud technology can help you deliver more while also improving efficiency and improving the employee experience.

Here's how:

  • Game-changing analytics
  • Fortune 500 features
  • Unifying design
  • A single, powerful platform

8x8 X Series transforms the customer experience. A single cloud platform for enterprise-wide collaboration, X Series enables organizations to differentiate their customer experience by offering one solution for voice, video conferencing, contact center, team messaging, and collaboration across mobile and desktop devices.

Learn more about X Series →


Business communications have changed. Legacy business phone systems are becoming a thing of the past. Business VoIP has revolutionized the way companies communicate thanks to Internet-powered phone service and cloud-based solutions. Bringing teams together has never been easier or more affordable and the business features are better than ever. Thanks to VoIP, companies are slashing their communications costs, gaining access to new functionality, and growing in their fields. Today's competitive work environment is no match for the best collaborative technologies.

With all of this change happening today, it's important to have the best communications provider on your side. Gartner Magic Quadrant recognizes 8x8 as a communications provider with distinguished technology, service, and quality.

8x8 is here to help you make the best decision for your business communications needs. That's why we offer a copy of the Gartner Magic Quadrant report — we know we aren't the only company, but we're confident our results speak for themselves. We know businesses choose us to get the most affordability, flexibility, and the best features for their investment. Thanks to the power of our technology, we can offer you more while helping your organization save even more.

Find out what helps us stand out and how your organization can stand out with our collaborative solution.

How's your communications CX? When today's customers are demanding more from companies than ever, be sure your UCaaS can keep up. Power your business with better data, a cleaner communications system, and more effective Unified Communications features.

Gartner Unified Communications Magic Quadrant provides you with the information you need. Thanks to the right communications vendor, you can make the right decisions, manage your team, and grow your business.

Choose the right solution with help from Gartner's research. Get your own copy of the Gartner Magic Quadrant report so you can see how 8x8 empowers your business.

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Report name has changed 2015 onwards. 2015-2018 report name: Magic Quadrant for Unified Communications as a Service, Worldwide. 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence – 28 August 2014. 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

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