Finding the limit with RingCentral
Now more than ever, operations need to be adaptable for now and future. Whether you're looking for unified communications, contact center, or both, organizations should choose a solution that has the following:
- Global reach & local support in all time zones for all products
- A platform that can increase efficiency and provide data-driven reports
- Complete ownership of tech stack -- free from third-party partnerships
Finding the limit with RingCentral
Now more than ever, operations need to be adaptable for now and future. Whether you're looking for unified communications, contact center, or both, organizations should choose a solution that has the following:
- Global reach & local support in all time zones for all products
- A platform that can increase efficiency and provide data-driven reports
- Complete ownership of tech stack -- free from third-party partnerships
Reasons to choose 8x8
Global Reach & Support
In these times of uncertainty, 8x8 offers stability and scalability.There are 11 global support locations in all time zones and development teams spread across 12 countries over 5 continents. International calling is included in our X Series for X2 plans and up.
- 8x8 offers local service in 47 countries and DID #'s in 145 countries
- Global support in all time zones & development teams in 5 continents
- Patented geo-routing solution that ensures consistent voice quality over inconsistent networks
- Professional Services including training & support
Global Reach & Support
In these times of uncertainty, 8x8 offers stability and scalability.There are 11 global support locations in all time zones and development teams spread across 12 countries over 5 continents. International calling is included in our X Series for X2 plans and up.
- 8x8 offers local service in 47 countries and DID #'s in 145 countries
- Global support in all time zones & development teams in 5 continents
- Patented geo-routing solution that ensures consistent voice quality over inconsistent networks
- Professional Services including training & support
One platform with many benefits
As the first to offer a single cloud platform, 8x8 has over 30 years of experience in the CCaaS and UCaaS industry to help organizations prepare for unpredictable business challenges. 8x8 customers are empowered with features unique to our platform such as:
- Centralized administration to reduce time and effort for management
- Connect agents with SMEs without leaving the platform
- Holistic reporting and robust back-to-front office analytics in a single UI
- Single point of record for voice, video, and contact center
One platform with many benefits
As the first to offer a single cloud platform, 8x8 has over 30 years of experience in the CCaaS and UCaaS industry to help organizations prepare for unpredictable business challenges. 8x8 customers are empowered with features unique to our platform such as:
- Centralized administration to reduce time and effort for management
- Connect agents with SMEs without leaving the platform
- Holistic reporting and robust back-to-front office analytics in a single UI
- Single point of record for voice, video, and contact center
100% 8x8 Owned, No Third-Party Partnerships
By owning the entire tech stack, businesses are safe from the challenges and risks that come with relying on third-party partnerships. Organizations that choose 8x8 operate comfortably knowing there are no inherited security breaches or surprise partner price increases. Future plans can be made confidently without fear of additional migrations or changes in partnerships and product.
100% 8x8 Owned, No Third-Party Partnerships
By owning the entire tech stack, businesses are safe from the challenges and risks that come with relying on third-party partnerships. Organizations that choose 8x8 operate comfortably knowing there are no inherited security breaches or surprise partner price increases. Future plans can be made confidently without fear of additional migrations or changes in partnerships and product.
8x8 Benefits
Better ROI
Mix and match allows our customers to buy the right license level for each user. Maximize each dollar by paying only what you need or cut costs and save when you don't. The choice is yours.
Superior Call Quality
8x8 leads the UCaaS industry in deploying a QoS overlay that optimizes call quality for each call in real time. For example, our proprietary algorithm optimizes congested networks by rerouting call paths for a smoother conversation.
Security & Compliance
It’s vital for your communications provider to ensure security and compliance at every touch point. That's why 8x8 leads the industry with a single cloud platform and is the go to for healthcare, finance, and governments. Including: HIPAA, SOC2 II, PCI DSS, UK ATO, NIST 800-53.
Contact Center SME Access
Connect your agents to subject matter experts quickly with the only contact center that is powered by a 10-time Gartner Leader for unified communications as a service, worldwide.