8x8 vs. Microsoft Teams + Phone Systems

Reasons to Choose 8x8

Our UCaaS track record

8x8

8x8 Deliver UCaaS to 1+ million business users in over 150 countries. We've been continuously developing our UCaaS platform for 20 years. We provide global enterprise-grade cloud communications with guaranteed call reliability and unmatched quality.

Microsoft Phone System

Microsoft Phone System provides businesses with a set of call control and PBX capabilities in the cloud with Microsoft Teams. While ‘out-of-the-box’ Microsoft Phone System is great, there are shortcomings for organizations that need a tailored approach for enterprise-grade telephony.

Our UCaaS track record

8x8

8x8 Deliver UCaaS to 1+ million business users in over 150 countries. We've been continuously developing our UCaaS platform for 20 years. We provide global enterprise-grade cloud communications with guaranteed call reliability and unmatched quality.

Microsoft Phone System

Microsoft Phone System provides businesses with a set of call control and PBX capabilities in the cloud with Microsoft Teams. While ‘out-of-the-box’ Microsoft Phone System is great, there are shortcomings for organizations that need a tailored approach for enterprise-grade telephony.

No more BYON

8x8

8x8 Cloud communications include global calling plans, SIP trunking, and industry-leading quality-of-service (QoS) benchmarks. Customers have a choice of subscription options for integrated voice, video, contact center, analytics and communication APIs from a single cloud platform.

Microsoft Phone System

Microsoft Phone System provides calling features but needs add-on Microsoft calling plans or third-party direct routing capabilities for people to make and receive calls. Calling costs can quickly add up, especially for international destinations.

No more BYON

8x8

8x8 Cloud communications include global calling plans, SIP trunking, and industry-leading quality-of-service (QoS) benchmarks. Customers have a choice of subscription options for integrated voice, video, contact center, analytics and communication APIs from a single cloud platform.

Microsoft Phone System

Microsoft Phone System provides calling features but needs add-on Microsoft calling plans or third-party direct routing capabilities for people to make and receive calls. Calling costs can quickly add up, especially for international destinations.

A better calling plan

8x8

8x8 Calling plans provide excellent value with unlimited local calls (X1 plan) and extend unlimited calls to 14 countries with our X2 offer. 8x8 X4 plans and above support unlimited calling to 47 countries.

Microsoft Phone System

Microsoft Phone System calling plans can be less cost-effective, particularly for long-distance calls, while procurement or porting numbers and managing voice minute bundles add complexity.

A better calling plan

8x8

8x8 Calling plans provide excellent value with unlimited local calls (X1 plan) and extend unlimited calls to 14 countries with our X2 offer. 8x8 X4 plans and above support unlimited calling to 47 countries.

Microsoft Phone System

Microsoft Phone System calling plans can be less cost-effective, particularly for long-distance calls, while procurement or porting numbers and managing voice minute bundles add complexity.

SLA and security

8x8

8x8 Offer a 99.99% guaranteed uptime service level agreement (SLA) that covers the entire call path. 8x8 Security and compliance certifications are also amongst the broadest and most up-to-date in the UCaaS industry.

Microsoft Phone System

Call quality is a critical consideration for any organisation. While Microsoft Phone System offers a 99.9% service level agreement, attaining this level of voice quality and reliability requires complex setup and fine-tuning of your network, workstations, and endpoints.

SLA and security

8x8

8x8 Offer a 99.99% guaranteed uptime service level agreement (SLA) that covers the entire call path. 8x8 Security and compliance certifications are also amongst the broadest and most up-to-date in the UCaaS industry.

Microsoft Phone System

Call quality is a critical consideration for any organisation. While Microsoft Phone System offers a 99.9% service level agreement, attaining this level of voice quality and reliability requires complex setup and fine-tuning of your network, workstations, and endpoints.

Single-system analytics

8x8

8x8 Cloud communications give customers a single, coherent dataset of usage and quality reporting for your entire communication stack, including Microsoft Phone System calls and 3rd party CRM systems or business apps.

Microsoft Phone System

Organizations using Microsoft Phone System with 3rd party CRM or business apps find it challenging to leverage analytics information related to Teams call quality or customer call records.

Single-system analytics

8x8

8x8 Cloud communications give customers a single, coherent dataset of usage and quality reporting for your entire communication stack, including Microsoft Phone System calls and 3rd party CRM systems or business apps.

Microsoft Phone System

Organizations using Microsoft Phone System with 3rd party CRM or business apps find it challenging to leverage analytics information related to Teams call quality or customer call records.

Over 1 Million Users Trust 8x8 Worldwide

8x8 Express plans start at $12/month

Get voice, video and chat for just $12 per user per month. Sign up in minutes to get powerful features that help your growing business stand out.

8x8 Express plans start at $12/month

Get voice, video and chat for just $12 per user per month. Sign up in minutes to get powerful features that help your growing business stand out.

8x8 is a Proven Leader

White Paper

8x8 Named a Leader in 2019 Gartner UCaaS Magic Quadrant for 8th Year in a row

White Paper

Tolly Voice Quality Report

Datasheet

X Series Data Sheet

Contact us for questions or your free quote

99.99
% Uptime reliability with financial guarantees
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single platform, 100% owned and powered by 8x8