30-Day Money-Back Guarantee on all 8x8 Service Plans

Business
If you are unsatisfied with your 8x8 business service for any reason in the first 30 days after signing up, you may cancel for a refund of equipment and activation fees. You will be responsible for monthly service fees, minutes of use on metered plans as well as any international per-minute charges** (calls to non-8x8 telephone numbers outside the United States and Canada) incurred during the 30-day period. Shipping and handling charges are non refundable.

Residential
If you are unsatisfied with your 8x8 residential service plan for any reason in the first 30 days after signing up and have not used more than 300 minutes of calling time, you may cancel for a full refund of fees paid (activation fee + first month's service).

To obtain a refund, customers are asked to call customer support at 888.898.8733 and request a Returned Material Authorization number to be associated with the returned equipment. Once we receive the equipment in good working order, we will issue a credit to your credit card.

**Calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. US includes Puerto Rico, US Virgin Islands and GUAM.