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How do I see missed calls?

When a call comes in while you’re away, your phone will display a “Missed Calls” message. To view and return missed calls, view the steps for your phone model below. (If you don’t see your model listed, please refer to the user manual for your phone.)

Cisco SPA 525G2

If the LCD screen shows a missed call, press the Miss softkey to view a list of missed calls.

If the LCD screen does not show a missed call:

  1. Press the Setup button.

  2. Scroll to Call History and press Select.

  3. Scroll to Missed Calls and press Select.

Polycom SoundPoint IP series and VVX 300

To the right of the phone display, press the down arrow button to view the Missed Calls list.


Polycom VVX 400

From Lines view, press the down arrow button to view the Missed Calls list.

(To enter Lines view, press the Home button until the screen displays your phone lines.)

Polycom VVX 500/600

From Lines view, touch the clock icon in the upper left corner of the screen to view the Missed Calls list.

(To enter Lines view, press the Home button until the screen displays your phone lines.)