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Break Free with Cloud Call Center Software

The economics of call centers are changing, and despite all the commotion over Yahoo's Marissa Mayer's anti-telecommuting remarks, more than 80 percent of contact centers now have some work-from-home agents.

Even small businesses are finding that call center software helps them to grow, expand, and even overcome terrible weather and other natural disasters that may affect their business. See how in this provocative piece.

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