Our Communications Services Customers Say...
"My company handles nearly 3,000 phone calls a day with a staff of only 15 people. 8x8 has created a system for us to handle these calls in a timely and organized manner. I would recommend them to anyone with a business that includes a staff of 1 or 10,000. The phone's are slick, new and never cut out. Since we have started using 8x8 our customers have commented repeatedly about how our calls are being handled in a much more expedited manner."
Global Financial Credit
"Thanks to 8x8 Virtual Office, my company is able to listen to voicemails as soon as they are left, right from our email inboxes! I love the ease of call forwarding set ups. At night, we just press 2-3 buttons and then our 24 hour call service is activated. Also, thanks to our call transfer set up, we never miss incoming calls to the company. If one person doesn't answer, it goes straight to the next person in line on the list. The best part is that you can simply log in online and make changes to these set ups in a jiffy. We have definitely saved hours of time as a result of using this system, and saved time equals saved money. Thank you 8x8!"
Mid Atlantic Air
"8x8 has truly made our business operations possible. We are a business that has many of our employees working off site. 8x8's ability to make an offsite employee feel onsite is remarkable. I recommend 8x8 to any business who has any offsite employees. 8x8 has increased communication between company employees by tenfold."
"We have a fast-growing franchise business which operates mostly in a mobile fashion which means that we need something that can accommodate our mobile needs and ability to communicate with coworkers and our customers. 8x8 has been such a wonderful tool to help us do that! With the mobile apps, we can log into our 8x8 service and have the ability to keep servicing customers while on the go! We can't say enough about 8x8. We've tried other voice over ip services and none compare!"
Sears Garage Doors
"8x8's technology has been wonderful from the start. We have two businesses that run independently of each other, but use similar resources such as staff and equipment, so being able to have one phone system that can accommodate both companies under the same umbrella was a life saver. As the COO of both companies, I had to find a way to cut expenses and meet the requirements for our staff members to have only one phone on their desk but be able to receive both company's calls simultaneously and know which company's calls were coming in. We also have 4 locations and some traveling staff, so the ability to just plug and unplug your phone has been great. Virtual Office and fax has allowed us all to get the information we need wherever we are and that has also helped save time and money. Lastly, the consolidated/individual billing for each phone line has been fantastic. The bills are easy to access online, easy to read and always on time. What more can I say, you have helped allow our company to save money, become more efficient & grow...Thanks 8x8!"
"We have customers worldwide. 8x8 gives us excellent reliability and call sound quality whether we're talking to a customer in Paris France or Paris Virginia. It's a full-featured office phone system at a fraction of the cost of a land-line system. We've been delighted with 8x8!"
"When a slowing economy had forced my business partner and I out of the office and into our homes, we needed a telecom solution fast. We needed a system that we could access from anywhere and would sound like a professional on-site PBX. After looking around and comparing countless services we decided to use 8x8. Boy, are we glad we did.The unlimited calling plans coupled with the Virtual Office met our needs perfectly. Looking back, we are kicking ourselves for not switching over sooner."
Trinex Commercial Finance
"Our business used to use a land line to communicate with our patients. We were trying to reduce the amount of staff needed to answer phones. With 8x8 we are able to use only one staff member to answer our incoming calls where they can then be directed to the appropriate provider need to help each individual. Not only has this reduced our business costs but it has increased our patient satisfaction. With 8x8 we are now able to provide our customers with the best quality of care."
Michigan Primary Care Partners
"8x8 has consolidated our locations both in Alaska and the lower 48 by making our offices seem like they are a cubicle away, not 1500 miles away."
Copper River Seafoods
"8x8 has higher and more consistent up-time than other VoIP choices out there. There's less downtime if at all and it really helps us look and sound more professional to our clients. I know they appreciate the consistent connectivity and the ability to reach us by phone."
Buffalo Nickel Creative
"I love the flexibility of 8x8 Virtual Office. I can use my desk phone at the office and the soft phone on my laptop anywhere I can find a reliable Internet connection. It also makes it easy to add an extension in a distant community, such as was necessary when one of my employees began telecommuting after she moved several hours away."
Vive Studio, Inc.
"I had to move my office since my lease was up, and have been searching for a new space for months now. 8x8 allows me to have my business anywhere I am. I can return calls practically within minutes of them coming in - even without a permanent office right now!"
Broadway Bound OC
"As a start up, our business challenge was to start small and grow. I needed a partner who can support the needs when our company is small and when we grow bigger. 8x8 was the perfect choice for us as their customer support team made me feel that they did not care how big or small we were. They just wanted to solve our problems."
Dynamique Auto Dealer Solutions
"We were using an old phone system and the old way of life. Very clunky, Very unprofessional. That was until we brought in the new 8x8 system. Wow, amazing! We thought we would need to spend ten thousand dollars up front to get a system like this. We even stopped looking. 8x8 has been an innovative and smart choice for our office. What's more, 8x8 has designed a system that can grow with your organization 1 desk at a time. This is important to small business owners like ours. Thanks 8x8.We will refer you to our customer family."
"The new system is certainly a great addition to my small office. From much more professional presentation to clients and vendors to easier conferencing with my small team. This has been the answer that I have been searching for and it has been long overdue. And my preferred feature is the Virtual Office Online in addition. I can't almost miss anything communication wise. One word: "Amazing." Coming from a simple phone service with no business feature and no professional image to my business; from a telephone service standpoint; 8x8 transformed my business image. Now with the auto attendant, I do not have to worry about picking up on the first ring, meaning if they not know the extension - it goes to the voice mail, no more pesky callers. Another solution has been team conferencing, my team is mobile and the ability to join in almost at anytime of our convenience is super sweet. And last but not least, I think the virtual extensions are a wow; because we sell different products and services within different markets, we can easily track calls that way of who's calling for what services - selling and cross-selling simplified. Thanks 8x8!"
Jean Karl Georges
Rakin & Company, L.P.
"Our 8x8 Virtual Office system handles over 100 extensions throughout 10 states and in the Florida Keys from Key Largo to Key West. Our associates and guests in over 90 luxury vacation rental Villas use the VoIP connectivity with ease and confidence. Our European guests enjoy complimentary calls to the UK and specified countries with our unlimited global calling plan. Our reservation specialists do not have to rush their calls to our very important European clientele and deliver a higher than expected level of guest service. 8x8 has highly skilled technicians that resolve any issues quickly, professionally and with 100% follow through. 8x8 continues to be the right solution for us. What's more the 8x8 Virtual Call Center software has solved our ability to insure that all reservation inquiries and guest service calls are answered in a timely manner, and provides complete reporting and analysis for scheduling associates to cover peak calling periods. All call conversion has increased by 130%. KeysCaribbean Luxury Resort Villas & Marinas is able to deliver a consistent high level of service with the 8x8 Call Center solution."
"We have offices in multiple locations and 8x8 Virtual Office allows us have one PBX solution for all locations and even for employees working from home. It is easy to configure a ring group and add/remove extensions from it. The 8x8 phones are of extremely high quality and the voice quality is excellent. No Complaints. I would recommend 8x8 Virtual Office to all small businesses. 8x8 helps us run and configure our call center remotely."
Northstar Technologies, Inc.
"Our business has three office locations. We've moved several times, and plan to move again. 8x8 Virtual Phone Service makes it easy for us to move phones and extensions to anywhere with an Internet connection and seamlessly keep operations flowing. Being able to access voicemails in the extension group from any location is a big plus."
St. Claire's Organics
"Our 8x8 Virtual Office system is an invaluable tool for our operation which spans over 4 states and Canada. Long distance charges and call clarity were such a problem for us before we got our 8x8 Virtual Office. Now we get crystal-clear reception, save money and operate as if we're all in one centralized location!"
CortiSlim International (Canada) Inc.
"I am in the insurance industry. With the 8x8 Virtual Office App on my Android cell phone, I am able to answer my customer's phone calls day and night! My customer retention has skyrocketed since incorporating this service! The new addition of "On Hold Music" really allows me to personalize my system! Thanks 8x8! I used to have quite a bit of customer "irritation" when they could not get me on the phone after business hours or on the weekend. I am now able to take those calls and really create a relationship of trust with my customers!"
Haley Insurance Agency
"Our business depends on sales leads via the Internet and phone for its survival. Even if a lead initially comes through our website, it will undoubtedly end in a phone call either to the office or from the office. 8x8's dependable services and features have given us the tools we need to help grow our business and the ability to continue to keep our customers happy by answering any questions they have and fulfilling their needs."
Denver SEO, LLC
"We switched over to 8x8 because of price. Our former provider charged way too much. This past winter, we couldn't make it into the office because of the snow. But we were able to go online and transfer the phone lines to my home number. If we had still been with our former provider, we would have had to do this from the physical phone and get into the office to do it. 8x8 gives us great versatility from wherever we are. That is a good thing."
The Foley Insurance Group
"8x8 makes things quick and easy to use. In times like these where every minute counts, it is nice to know that 8x8 is at the other end. We are now reachable 24/7 and can return calls from the field with the main phone number coming up so that our clients know who is calling. That is a great feature. Previously we were spending so much money on phone lines, a phone system and paying extra for long distance. 8x8 has helped to streamline our budget. We no longer have the huge phone bills each month and that allows us to use that money elsewhere to help grow our business."
North Shore Energy, LLC
"I love 8x8! It has allowed us to save time by being able to get to the person we need to speak to just by dialing their extension (even our out-of-state counterparts and co-workers), transfer our residents to the correct department and even transfer messages. It's easy to navigate and now I receive fewer voicemails because outside callers are able to directly select the department they need."
"Virtual Office is great. I love that I am able to make and receive phone calls on my cell or laptop just like I was in my office. It is absolutely awesome. 8x8 has helped us to minimize our cost of overhead by allowing us to work from home offices why still being able to be connected like we were all in one central location."
Fastball Promotions LLC
"8x8 has helped us to build a centralized system in a decentralized business model. We have employees and clients across the country and we now have one number that customers can call to reach our staff—wherever they may be!"
NonProfit Technologies, Inc.
"Our organization couldn't survive without 8x8. Here at American Theater Company, we have phones for each staff member but most importantly our box office. We handle hundreds of calls regarding our shows, and 8x8 allows that to happen. The connection is clear and crisp and the system is always easy to handle. We also have new interns every six months and 8x8 is so easy to use our interns master the phones in only a couple of days. (If only everything was as simple as 8x8)."
American Theater Co.
"8x8 has helped us be more efficient by routing calls to various dispatchers quickly. We are also able to monitor calls for training and accuracy with our new employees. In the past, we've had several instances where there was a discrepancy between notes from our dispatcher's conversation with the various motor clubs. 8x8 has enabled us, through the recorded calls to go back and listen to the actual call to determine the accurate information and resolve the issue."
National Dispatch Service
"Virtual Office has helped us keep track of our call logs, helping to increase productivity and reach our goals. The chat feature is also helpful. We can communicate across the office without having to disrupt our other tasks. The call forwarding is so easy and accessible, and I love that I can get calls on my cell phone if I'm away from my desk."
"During the recent hurricane in the Northeast, our Connecticut office was down for 10 days. We were able to access all calls from my apartment in New York City. We never missed a call or voicemail and sales never slowed because of it. 8x8 is one of the best investments our office has made in the last 10 years. We will never go without it."
Malabar Bay / Jayes
"We have three offices across the US and, amongst other benefits, the one thing I love is being able to have all our employees on the same phone system. To be able to transfer calls to the relevant person, no matter where they are is a huge time saver and revenue saver. We no longer have to hope that a customer will call the alternate phone number we provide, we can keep them on the line and keep their business. Having to travel regularly, the Softphone service and the iPhone app have proved immensely useful, allowing me to take my Virtual Office with me wherever I am in the world. I don't know how I survived without it!"
"8x8 Virtual Office has helped out business run better and a lot more efficient with recruiters working from home on occasion, it allows them to make calls from their actual office number versus a cell phone. As everyone knows, recruiters are constantly on the phone so it has definitely saved money as well with decreasing the amount of minutes our recruiters are using on their cell phones. The chat function also allows everyone instant access to another colleague without having to pick up the phone. It also shows when someone is on the other line to better assess the work everyone is doing."
"We're an IT Support Business so we can't afford to be away from the phone at any moment. We use the Virtual Office to stay connected and provide support for several key clients. It's helped our business lower the cost of having several people in the office all at the same time. We can run the business and not be locked to a desk and chair every hour of every day. This saves us time and helps us be more productive."
"Prior to utilizing 8x8, we were constantly inundated with telemarketing calls, 99% of which were unsolicited and time wasters. With the ability to screen calls, we know have the capability of capturing the numbers of undesirable calls and to block those numbers in the future. When an incoming number is determined to be a telemarketer, we simply enter that phone number in the call screening portion of 8x8. The office staff is more productive in that they are not constantly interrupted by telemarketing calls."
Efficient Systems, Inc.
"8x8 has given our office more versatility. We were with [a traditional phone service provider] and had a 3 analog line arrangement, plus we had to buy long distance as a different package. Now we have individual DID numbers and call pickup, call transfer and we can decide if we want missed calls to go to our voice mail (which will send me a wav file in email) or forward to our cell phones. Plus we have a conference bridge, it is great. It is a great service."
"8x8 Virtual Office has been great! Whether working in the office, or remote from home, I am always available to my clients. 7 days a week and never miss a call or fax!"
"8x8 Virtual Office keeps everyone in our company connected globally. All of us work from our home offices and yet we may as well be in the same building. We can transfer calls, use conferencing, and share voice messages and faxes easily."
Quantum Net Visions
"Our business has a 24 x 7 need for answering phone calls, however our office hours are 8:00 to 5:00. 8x8 allows us to have our phones automatically roll to cell phones for on-call coverage of the phones."
"We use thirty 8x8 phones every day in our small business. The portability has REALLY led us to take them home, on the road, and all over. Several tropical storms and hurricanes have hit the Gulf Coast, and our business has remained exclusively tied to 8x8!"
"We tried quite a few different "solutions" before finding 8x8 but none of those truly gave our business the "look and feel" of a much larger business. Most of the VoIP offerings are fine for single lines but if you want a business feel the options are few. The Maven Group has a main office and several remote workers. With your service our remote staff feels much more part of the company. We are a staffing company and as such we are always on the phone. With 8x8, we get: 1) Professional appearance 2) Direct extension dialing 3) Quality of VoIP product 4) Remote employees being a part of our telco solution 5) Reliable service 6) Fair and predictable pricing 7) No need for expensive equipment"
The Maven Group
"8x8 Virtual Office phone service has helped my business run better by emailing me right when I receive a voicemail. When I am out of the office this is a very valuable resource. I love being able to listen to my voicemails on my email. I can rewind to an exact place to re-hear portions of the message I want without dealing with a cumbersome voicemail system. Plus I can respond to my customer's needs faster."
"I own a small work- from-home business. 8x8 gave me the power to have a phone system anywhere I worked, from home or from an office. When I wanted to expand, I wasn't sure how to give this work-from-home job the feel of customers calling an office. I now have sales reps in different cities and can transfer calls as if they were sitting in a cubicle next to me and the customer has no clue that we are working 50 miles apart from each other. I simply set up a phone in their home and they now are able to answer incoming 800 calls that ring to all extensions. Using the auto attendant, customers are greeted right away and are transferred to the appropriate party."
American Car Transportation
"When we switched to 8x8 the value was instant: we went from 3 lines with [a traditional phone service company] (one of which only worked intermittently) to 12 lines, for LESS money per month. We also upgraded our phone system and realized the full benefits of 8x8 Virtual Office—automated attendant and call recording features, which greatly enhanced our company's professional image to the outside world and increased customer service accountability within our office."
Molly Maid of Burbank
"8x8 gives us TOTAL FLEXIBILITY AND CONTROL!!! We are a small business with just a few lines, but being able to set up and manage ring groups to get our customer calls to the right people at the right time has reduced the time needed to respond to our customers. Before 8x8, several of us would listen to voice messages and then have to coordinate who should respond. Now the calls can be answered directly by an available person -- far fewer callbacks and voice mail tag. We love it! "Out of office" used to mean "out of touch." Having a second 8x8 phone at my home is all I need to be fully functional when I unexpectedly need to work from home or work alternate hours. And with Virtual Office on my laptop (or now with my 8x8 mobile app on my iPad), I can be just as available from a hotel room when I travel. Customers probably think I am always sitting at my desk!"
"8x8 is able to do things that a traditional phone system either can't do or is too expensive to do. I can run my small business like it was a huge and corporate call center and have all the functionality and appearance of a big corporation."
U. S. Choice LLC
"Years ago I was very active in CB radios, we had a term for not being able to communicate with another party. That term was stuck in the mud and until we here at TeamLogicit made the move to 8x8 we were stuck in the mud. Now I feel like I have a system that can and does handle our very busy day-to-day business. Being able to respond to all of our customers' needs rapidly is what we pride ourselves on. Thank you 8x8 for giving us the feeling of security and confidence to take care of business and customers."
"With 8x8 Virtual Office we have all the features of a large company but with a price we can afford as a small company. Phones are vitally important to our business so the call clarity has to be excellent and the service reliable. With 8x8 we have both and more. With traditional phone service we paid extra for long distance calls but with 8x8 everything's included. We have the service we need at a price we can afford."
Eastwood Consulting Group
"I now never miss a phone call! This allows me to be heard as more professional and offer customer service at an elite level. I, again, am able to communicate with old and new customers, when I am not in the office, anywhere I go! I also have enjoyed communicating with coworkers using the video chat feature. It helps tremendously."
Marcos Perez Jr.
"Our 8x8 phone system has allowed us to operate as a small business flawless and seamlessly for the past year. Its simple user interface allows for easy implementation and use with non-technical individuals."
Network Partners Inc.
"With 8x8's VoIP system, we are able to connect quickly and easily to our offices across the country and around the world at a very affordable rate. We can transfer customers between New York and London with a simple click, and with a worldwide client base, this is extremely important to be able to do quickly and efficiently."
Signature Fencing & Flooring, LLC
"As an event coordinator for a bustling event production company in Los Angeles, I am constantly on the fly, out of office and on location for projects. Virtual Office allows our entire team to remain connected with the office regardless. We can all check our messages, respond to clients and assign call forwarding remotely. Virtual Office 8x8 has closed the gap between office and remote communication, an all too familiar situation in our industry."
"Successful businesses naturally need to expand. 8x8 allows us to seamlessly add internal and remote stations with each new employee(s). No sharing, no 'getting up to speed' learning curve, a clean expansion. 8x8 made adding a second brick and mortar location 250 miles away as easy as adding an extension down the hall."
"8x8 helped my company cut almost 50% spending which we had running in office PBX. Also with 8x8, our sales team is no longer attached to phone or PC since they using Virtual Office on their droid and iPhone devices."
"It's an extremely reliable system that has virtually no problems. The 8x8 Virtual Office feature online feature allows us to easily monitor our calls and see who is available or not, and quickly communicate through chat if a call cannot be interrupted."
Greenway Ins & Risk
"Everyone here loves the convenience of receiving voicemail messages via email. It makes it much easier to keep things running smoothly when we're out on the road at a client site. We added a new product line to our business, and it was easy to modify our auto attendant to direct callers to the appropriate people handling sales and technical support for our new product line."
"8x8 has given our office personnel their own freedom as well as our customers the ability to speak to whom they need to without going through an automated system or having to hold to be transferred. It's also great in that you can forward your office calls to your mobile whenever you are going to be out or you can check voicemails if you forget to forward. The phones are so easy to program and use. Having individual voice mail boxes is great. The conferencing meetings works well whenever there is a problem that needs to be resolved on jobsite and requires multiple inputs."
Hart Construction LLC
"I am a busy salesperson and single mom. I am trying to juggle tasks in the office, traveling out of state to visit customers, and working from home. I can work at any location as if I am sitting at my desk in the office. Without 8x8 I wouldn't have been able to beat last year's sales numbers. But I have! Thank you 8x8 Virtual Office."
"At TicketKick, we help people beat traffic tickets. We receive hundreds of customer calls each day, which is why our phone service is our most important tool. We chose to work with 8x8 for 3 reasons: 1) Their phone systems have proven to be reliable time after time. 2) Their prices are very reasonable and helped us cut costs over other providers. 3) The capabilities of the phone system are immense; we handle hundreds of calls a day using 8x8's sophisticated Auto Attendant and Call Queuing features. TicketKick loves 8x8!"
Greg Muender, Founder and President
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"After receiving numerous client complaints about our old phone service, we transitioned to 8x8. The transition was a simple plug and play matter. Your advanced features allowed me to retain clients and, now that I'm able to work from home, I am growing my business threefold. Best of all, I saved thousands of dollars per year!"
Michael Feliz, Owner
Michael Feliz Insurance Agency
"We not only dramatically cut our monthly phone/communication cost with 8x8 Virtual Office, but also increased our inter-office communications. The voicemail to email account feature has increased customer satisfaction and efficiency. It has also helped increase our sales numbers at least 10%. It's so much more advanced than our old PBX system."
Trevor T., President
"As a non-profit community betterment organization, we rely on efficient and cost effective solutions to maximize our operating dollars. 8x8 allows us to stay connected to those we serve, the flexibility to access our messages in a variety of ways and save money and time. 8x8 is a solid VoIP phone and messaging solution."
Annie France, Chair
Maple Leaf Festival Planning Committee
"Gamwell Technologies started off as a small IT company and now we manage more than 100 accounts. With clients constantly calling and requiring remote services, 8x8 has been a great help. Not only is it easy to transfer calls, but you have so many options. Being able to check our voicemails and save them on our PC's is an amazing advantage. All in all it is a great service for a great price!"
Cecilia Gamwell, Vice President
Gamwell Technologies, Inc.
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"We have over 25 remote locations all using 8x8, and before, we were not a team. Now, we can connect with ease, and our phone bill has gone down by 60%, and communications has improved by 200%!"
Sarah Cuartas, Director of Operations
"I'm a realtor constantly out of the office for appointments, and sometimes have to run out on short notice and don't have time to forward calls. With 8x8 simultaneous ring, I'm able to take my calls from the office or on my cell as I'm running out the door! And I never have to remember to forward or unforward calls anymore!"
Kathleen Cordes, Realtor
"8x8 Virtual Office is the best service I've ever bought for my business!!! I recently opened a 6,000 square foot facility that I lease to 28 individuals as private salons. We wanted to give our clients good, cost effective phone service. I was able to order my phones as needed and now all my stylists have direct lines, voicemail and they love to use the find-me-follow-me service."
Elisha Meggett, CEO/President/Owner
Suite Life Beauty Studios
"We needed a solution that would allow staff to be connected over a 300 mile radius. $8,000 for 8 users was our only option until we learned about 8x8 - a much more robust service for much less... that was in 2006 and we are happy to be using the service today."
Nick Mageloff, President
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"When you are a new business, every penny counts, and 8x8 has saved us over $3,000 per year over the traditional phone company. Plus, with the detailed call log information, I can monitor employee down time to increase productivity."
Matt Bregar, Operations Manager
Gateway Cleaning Systems
"I dreaded pricing new phone systems, especially when I saw the quotes for installation and training. I was sold on 8x8 when I realized I could install the system myself, save thousands and end up with a premium system, easy to use and fully hosted for one flat monthly fee!"
Tim Heavers, Executive Director
Montrose Housing Authority
"I am a personal assistant/appointment setter for professionals based in Atlanta, GA.
8x8 has made my job so much easier and more professional by the additional lines, the ability for clients to call me toll free in another state, and the calling features available. 8x8 actually MAKES my business possible. The customer service and support is phenomenal and I pay less for their service than I did for my land line!"
Kacey Wells, Owner
"8x8 has been a Godsend with seamless communication as I grew my business from just myself to 6 virtual employees in the past 6 months. Responsive customer service and support, ease of set up and use have allowed myself and my team valuable time needed to be productive on the phone communicating with clients and candidates."
David Sladek, Principal
Lincoln Search Consultants
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"As a small business, every penny is crucial. Switching from Comcast & Embarq to 8x8 saved 50%, allowing us to keep money invested in our business while gaining new phone features and the same great call quality! I only wish we would have found this option sooner."
Ryan Block, Co-owner
"The 8x8 solution fit my small business perfectly, including the bandwidth demands that would not require an increase in my Internet cable costs. The representative was knowledgeable and answered my questions quickly and confidently to allow me to make a decision. Thank you!"
Jim Cain, President
"As a company of four with offices in Baltimore, Washington, and Boston, the 8x8 system allows us to work as if we were all in the same building. No need for private lines, we have a common main number, and have all the capability of a much larger company."
Jeffrey Monner, Senior Producer
Talking Tree Creative
"Before 8x8, our dental business was tied to the office. With 8x8 Virtual Office service, we were able to keep our same phone number and callers find us either at our desk, home or cell phone depending on how we want to be contacted!"
Wilson Simpson, Chief Information Officer
Tejas Dental Care, P.A.
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"8 x 8 has allowed my company to run virtually through a call routing system that reaches staff working in multiple locations. I would have never been able to expand my business without this cost efficient means of communication. It has raised the level of service we provide to our customers."
Janene Jaroscak, Owner
"Our company is completely mobile. With the use of 8x8 I am able to work from Arizona one week and New York the next without anyone knowing the difference. All contacts are stored in the phone so when I get to my destination all I have to do is plug in the phone and I am up and running.
Craig Serkanic, Applications Engineer
"With a remote office, I was faced with customers calling different locations. Now we have one number, transparent to both locations, I can even work from home and appear to be "in" whenever I choose! And, I can make my own administrative changes in real time instead of waiting five days! "
Mark Kuning, Agent
"Our business has us on the phone constantly with customers all over the world. Previously, our phone bill using a conventional type phone carrier was often $600 to $900 monthly. With 8X8, our costs went to $250 a month and we now have unlimited useful features and versatility."
Steven Burns, Co-Owner
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"We are a start up company. One of our first purchases as an organization was our 8x8 phone system. Most of us work from our home offices and this phone system has been our primary way of keeping connected with each other and with clients. Couldn't live without it now!"
Donnie Staff, COO
West Coast Behavioral Consultants
"One of the great features of 8x8 is portability. We are a conference management firm. We take a phone with us and set up at registration. Conference attendees can reach us immediately at the same number we use throughout the planning and the office is just an extension away so calls can also easily be transferred."
Laura Kesselman, President
"I wanted to take a trip to Costa Rica, but couldn't leave the business. No problem! We took our 8x8 phone, plugged into the Internet at the condo, worked in the morning and played in the afternoon and returned calls late afternoon. Our customers never even knew that we were out of the office, much less out of the country."
Tina Rischbieter, Vice President
Insight Retail Software
"8x8 has made things run so much more smoothly. We have an office in Texas and I can receive calls here in Georgia whenever they are out of the office and forward the calls. We can even leave the office at lunch and still have our calls answered. We love the conference feature as well; as you can imagine with offices in two states, we use the conference calling service frequently."
Helen Hume, Office Manager
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"8x8 Virtual Office rocks. It has enabled us to save by not replacing our expensive PBX. The value proposition is simple - tons of savings, more features, increased productivity and great customer service."
Eric Udler, President
Super Pet Expo
"Eaglerock owns and operates Natural Gas Processing Plants in the USA. We have several in the Texas Panhandle that are in remote locations. Phone service was so expensive we could not pay to run a line. We used 8x8 and went wireless for Internet service. We have had great success. This led us to use 8x8 again for phone service at another remote plant location. Thanks for being there to improve our day to day operations."
John Cambern, Supervisor
"What I like about the 8x8 service is that if I happen to delete a voicemail on my phone, I can always find it in an email. This system of sending voicemails by email is a great reminder for those busy overwhelming days at work. Customer service is great, knowing that you are going to come in contact with a live person to help you resolve an issue. Customer service personnel are always cheerful, friendly and knowledgeable."
Miriam Flores, Supervisor
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"8x8's Virtual Office is a "ONE-OF-A-KIND" solution for small business. The price to hook it up was very small compared to traditional phone systems. And, the features are amazing. You don't need to have a huge company or organization to sound professional with the Virtual Office!"
Linda Cross, USA Administrative Director
Vision Heaven TV
"We started with two phones and now have eight. No need to buy an expensive phone system that we might grow into. No need to deal with the phone company. Sign up with 8x8, plug the phones into your network, activate over the web and get to work growing your business."
Troy Richlen, Ops Manager
Built to Fight Industries
"We really enjoy the 8x8 system, especially the conference bridge. The other feature that is very helpful when we are in the field is receiving emails on my Blackberry with audio file attachments from those who have left voicemails on the office line. In addition, one of our owners lives in Louisiana and it is very convenient to check in with him with a call to his extension or transfer a call to him as if he was here in headquarters."
Michael Lien, CFO
TRIC Tools, Inc.
"With 8x8, we are able to transfer any of our calls to any number that we choose! This allows us to be in two places at once... in the office & out in the field without anyone having to know! And, in the event we are relocating or power is down, we can transfer the calls directly to our cell phones without affecting our business!"
Andrea Esse, President
REO Investments, Inc.
"We are a small tile company. Our phones ring off the hook, but we had a 1980s system that made us look like amateurs. With 8x8, overnight we resembled one of the big guys, with a customized auto-attendant, individual extensions, and seamless transition. Plus, we saved money over AT&T. Amazing!"
Eric Edelson, Vice President
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"Switching to 8x8 has saved me tens of thousands of dollars. All of the people in my company love the features and integration with Salesforce.com. Maintenance of the system is a breeze since I just need a web browser. Thanks 8x8!"
Lewis Kopp, COO
"Our company went with 8X8 a couple of years ago and it has been a pleasure. We have never had any problems with the phone and we have managed to stay in touch with our clients from anywhere. The quick response from 8x8 customer service and the courtesy they show and general concern makes us happy that we made the switch."
Ivette Henao, Office Manager
JPT Financial Solutions, Inc.
"8x8 is the best thing that can happen to a business for reducing phone expenses. We are thoroughly satisfied."
Jim Turner, VP Operations
Anderson, Randolf, Price, LLC
"The 8x8 phone system has helped expand our sales operation to additional states cost effectively and quickly. We were able to set up our phone system with extensions and were ready to go in one day."
Kevin Hanna, Vice President
Golden Group International
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"8x8 has been a true efficiency improvement for our office. The feature set included in Virtual Office is second to none. I no longer have expensive upgrades to deal with in my prior phone system and provider. The ability to add remote locations with a few clicks and a friendly conversation with my 8x8 rep is a JOY. We recently began using the conference call feature - another BONUS! I look forward to implementing the Virtual Meeting in 2010!"
Doug Jones, Owner
Doug Jones Insurance and Financial Service Inc.
"Before 8x8, my insurance agency was damaged by Hurricane Ike and the day after the storm, customers who called in to set up their claims heard a recording that said "This number is no longer in service" for 45 days after the storm!! If I had 8x8 before the storm, everyone could have taken the phones with them and we could have been in constant contact with our customers!"
Sean O'Donohoe, Vice President
"My company has already saved nearly $100,000 by switching to VoIP. The system has allowed us to close all of our remote offices and run as a 'virtual' company. We now only pay for two offices instead of six...and no more long distance charges! I would say that's a pretty decent return on our investment; we paid for the entire system in savings over a few months."
Alan Carter, CEO
University Instructors, Inc.
"8x8 gives us the flexibility to have remote staff assist us during peak times and seamlessly have our business line follow us when we have to step out of the office. 8x8 provides the feature set of an expensive PBX solution at a fraction of the cost."
Jorge Sanchez, President
Hermes Worldwide Transportation
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"I was very skeptical about changing over to 8x8 after having land lines for 25 years. After the change, I couldn't below how easy it was and much, much more economical, with tons more options. THIS IS IT from here onwards for my business. Thanks 8x8!"
Clayton Thomas, President
Ralph Locke Islands
"I am an onsite service technician for a small service-based company. My whole day is planned around emails and voicemails. Before we had our 8x8 phone plan, I was constantly missing appointments. Now, with our new 8x8 phone system my voicemails are emailed to me and appointments are never missed! Thank you so much!"
David Wainscott, Service Technician
"Coming from a large inside sales organization, we needed a professional phone solution with flexibility and affordability. 8x8 gave us two extensions to start and we added users with growth. Competitive cost has allowed us to add agents, mainly working remotely. A high speed connection equals instant credibility for new employees.
Brian Spratt, CEO
Oak Capital Group, Inc
"Being part of the 8x8 Virtual Office family has given our small company the advantage of providing big company customer service without the overhead, maintenance, support, and entanglement with onerous contracts. 8x8 Virtual Office provided us individual phone lines on a business switchboard, voicemail by email, ability to carry the phones with us anywhere a person travels, and many other benefits. It is a factor that made a significant difference in our ability to respond to our customers and has become indispensable for our business.
Yad Senapathy, Founder & CEO
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"Terrain Evolution, Inc. has found that electronic transmission of voicemails has decreased our response time to clients which is imperative for a service based consulting firm. The flat rates have also eliminated the guesswork associated with telephone utility fees, resulting in more consistent operating expenses."
Thomas Ries, President
Terrain Evolution, Inc.
"We had to move offices and needed to be up and running in three days. 8x8 came through, actually shipping our phones the same day we placed our order. In less than three days, we were up and running. 8x8 saved the day!"
Tim Jones, Director of Communications
Malibu Presbyterian Church
"It is a great phone experience for a small business to have an outlook of a large enterprise and build credibility with our customers. We are spread across globally, but yet connected by one phone system just because of 8x8's innovation."
Senthil Palaniappan, CEO
"I have worked at the church for six years and being a retired AT&T manager, the phone system I had to work with was less than desirable. We purchased the 8x8 system and I feel like I am back in the 20th century again! The features that come with the basic phone system are great! I can manage my account via the web. There are no cumbersome steps to go through to change voicemail messages or the day and night greetings. I love this system and we only paid 1/3 of what two other companies quoted us for their system."
Peggy Amos, Office Manager
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"We are a fast-growing upstart with 25 employees in a dozen locations. The 8x8 system allowed us all to get on the same switchboard, effectively eliminating the need for multiple receptionists, and instantly improving communication within the company. Our favorite features are the intercom and the direct dial patch to contacts. What a time saver. Thanks guys!"
Robert Jones, Director, Business Development
"We purchased Americab in May 2009 and needed to find ways to cut costs right away. One of the areas that we targeted was communications. Since I used 8x8 in my home for over 4 years with good experience I felt comfortable with 8x8. We installed the 8x8 phone system in July. The manager and staff say the clarity of calls is amazing and the savings have paid for the equipment and installation costs in the first three months. We now have new equipment, higher quality service with tremendous savings that fall to the bottom line month after month."
Ricard Holford, President & CEO
Americab Transportation Inc.
"Our 8x8 Virtual Office phone system gives us a unified presence. Our main office is in Oklahoma, but we have one employee who works out of his home in Kansas. With Virtual Office, all calls come in to the Oklahoma office and are transferred right to the Kansas office or, if we are on the road, to our cell phones. No more asking customers to call a different number to reach travelling or home based employees!"
Shawn Walte, President
Professional Cattle Consultants
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"We are a small company paying almost $1,200/month in long distance. We saved a whopping $1,000/month by switching to 8x8. I have referred at least three other customers to 8x8."
Michael McCain, Vice President
Balanced Financial Concepts
"When I travel overseas, I buy a local SIM card for my cell and then forward the 8x8 number there. Everyone calls as normal, incoming cell calls are free and 8x8 international rates are really cheap (pennies instead of dollars per minute). I save hundreds per trip!"
Matt Gordon, Managing Director
"Great Service! As a small business owner, 8x8 service reduced my monthly expenses and gives my company a bigger presence to customers calling in. We use every one of 8x8's standard features. It's not often you find a sophisticated service that is also very easy to use."
Mike Lewis, President
Velocity Sales & Marketing
"What more can a company expect? Every facet of 8x8 telephone service is top of the line or should we say lines. I have never experienced a glitch or down time in the five years of service. 8x8 is A+...I even bought stock in the company."
Donald Omara, President
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"The 8x8 phone makes me look like a big company and helps to garner professional trust with my prospects, even though I have a home office. It helps me make money! And the cost is almost nothing."
Jimmie Needles, Insurance Broker
"WOW ! Once I contacted 8x8, I felt for once someone was giving the answers I needed and could understand. Even when I had a question understanding the system prior to my purchase, the 8x8 rep was there with the answer. My savings will be in excess of $500.00 per month in phone bills!! The equipment arrived as scheduled and the hook up with 8x8 tech people went well. We are up and running and saving money $$ in no time!"
Chuck Nester, President
Brown Hotel Group, Inc.
"As a Englishman now living and working in the US, I really appreciate being able to take my 8x8 phone abroad with me and still make cheap calls with a super-reliable service. My family and co-workers appreciate it too. Absolutely smashing, as they say in the UK!"
Alastair MacKenzie, Systems Manager
Property Management Consultancy
"8x8 service is the best phone system we've had! We've used other providers in the past that often had service downtime. Our service is reliable so we never miss phone calls! It is the most affordable service we've had allowing us to put money where it counts, into our company!"
Michele Brazil-Tennison, Sales & Marketing Manager
All Hours Tanning Distributors
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"8x8 has changed the way I do business. My customers think I am a big office, with conference capabilities, auto attendant, virtual extensions, etc. The technology allows me the freedom to roam the US while always having access to my calls and voice mail via my email. Thank you 8x8!"
Ernest Barrera, President
"Before 8x8, our monthly telecommunications costs were $1,000 for T1 lines, $800 equipment lease, long distance charges, vendor charges for adds / moves. Now, the total cost for the same functionality is $400 per month!"
Chris Ashby, Manager
DWD Technology Group LLC
"We are saving huge amounts of money using 8x8's VoIP telephone system. Our monthly bills for three offices has been cut by 65% with increased functionality and better call quality. The transition was easy too. Thanks 8x8!"
Dennis Topping, CFO/Controller
Advanced Learning Centers
"3 different office spaces in 5 years, two different internet providers, 2 buyouts to the local phone company, 3 servers, 10 employees, a 'firm of the year' award and one phone system through it all. Peace of mind where I can find it? Oh yeah... we are customers of 8x8!"
Gregory Walker, Partner
Houser Walker Architecture
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"I was trying to get my phone/Internet access bill down. It stood at $350.00/month. AT&T assured me they could get it down to $170/month. I switched to them, but the bill was coming in at $450/month. I spent nearly $1K reconfiguring my phone system to boot. Now, I pay only $120 month with much better service for high speed Internet and business grade phone. Plus, there are no fees for setting it up. That's why I've stayed with 8x8!"
Joe Mullett, Owner
"As a Worldwide Air Ambulance provider, our phone system must work or lives are at risk. 8x8's Virtual Office system has provided our business the ability and flexibility to bring our customers to us from all over the world. We truly have more important things to worry about than the phones. Thank you 8x8."
William McCluskey, President/CEO
MedFlight911 Air Ambulance
"My business is a brand new start up company. I am waiting for my new location to be finished, but I wanted a company to provide me a phone system which was plug and play so when I move into my new facility it would be challenge free with no disconnect and connect problems. 8x8 solved this problem for my company."
Gary Stern, President
We needed a reliable and flexible phone solution for our new business while we were 'just starting up and moving cross country. 8x8 Virtual Office created the right image and provided us with an affordable solution. It's amazing how you can build a business with the right solution!!!"
Jon Zimmerman, Managing Director
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"We love our 8x8 phones and service!! Since we have started using Virtual Office, we have realized how critical your service is for daily operations. Taking calls from customers is a breeze now with the phone systems you offer! Thank you for making the life of a small business owner a little easier!!"
Amanda Bui, Accounting Manager
"First, I would like to thank the person who invented this convenient and affordable PBX phone system which presents our business as an organized and professional organization. We love the music on hold feature and the sales and customer support staff have been incredibly helpful. We are very happy with the service and are looking forward to exploring more benefits we can receive from our 8x8 phone company."
Monaza Ambreen, CEO
Top Digital Appliances
"Comcorp has been an 8x8 customer since August of 2009. Like all companies, we experience headaches when dealing with the implementation of new, state of the art technology like that provided by 8x8. Whether it be wireless technology, internet problems, audio or video technology; we have all had our fair share of futile efforts to resolve a simple question or issue with these various types of services. I can tell you from personal experience in dealing with customer service at 8x8, there is no better service in the world. Their customer service staff are not outsourced to a foreign country like that of some major corporations. I have yet to experience ANY "hold time" when calling the toll free 8x8 customer service line. Additionally, the staff at 8x8 is by far, hands down, the "best in the business." We are extremely satisfied with both the technological performance of 8x8 as well as the customer support staff! We look forward to both a long-term and mutually beneficial relationship with 8x8!"
Casey Ferguson, Director of Business Development
"8x8 not only allows our company to focus on providing excellent customer service, it also gives all the employees a sense of unity and control. 8x8 does not divert us from our primary purpose (satisfying our consumer's needs) and allows our team to be more personable, organized, and efficient."
Hayley Nitschke, Office Co-ordinator
Somerset Home Planning, LLC
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"With 8x8, I am able to travel and take my office phone with me. Your service allows me to work from home or from another vacation home without missing any calls! This is a great convenience and allows me to lead a full life. Thank you!"
Brian Rawlings, Client Services Representative
"I have three Virtual Office phones and have been using the service in three locations. My employees each have a phone in their home office and I have one in mine. We closed our office 3 years ago and we all love working from home. The money I save on rent, insurance, utilities, etc. is great. With 8x8, it is so easy to stay in contact and run an office in different locations. But, everyone thinks you're in one location! Thank you 8x8!"
Kevin Smith, Owner
Florida Talent Consultants
"It is so nice having 8x8 Virtual Office phone service! With this phone I have reliable service for a lot less than with traditional landlines. It is also a nice bonus that I can plug my phone into any Internet connection. This makes traveling so much easier."
Allegra Knott, Assistant Director - Customer Relations
"We had a horrible phone tech previously based in Michigan, ignoring our calls and basically delaying the launch of our company for five months. I called 8x8 and ordered service and we had our entire phone system up the same day we received our phones. We love your service!"
Ted Henry, VP of IT
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"Twas' the month before Christmas, and all through AmeriFreight, Business was booming thanks to 8x8!
When issues arose, "I can help you with that" A bright cheery voice answered me back. With ring groups and sub-groups the options are endless! Thank goodness we chose 8x8 for our business!"
Chantell Girle, Office Manager
"We are a small office and use 8x8 for our onsite phone system as well as for our offsite employees. Having our offsite workers be a part of our internal network has been very useful and has promoted the perception of integration and fluidity for our clients. We expect to extend our network to our India and Belarus staff as well."
Justin Stone, Web Dev Principal
Design & Co.
"Our company has grown and, for the same cost as our two line and fax service from the traditional hard line providers, 8x8 gave us six lines, a fax and many more features. We love it!"
Adam Amante, Managing Member
"The 8x8 Hosted PBX system has helped our little company more than I can express. We are a small IT consulting business and were always juggling office, cell, answering service, etc. It was very cumbersome. Looking into a standard phone system was extremely pricey and out of our reach. 8x8 offered everything I could ever want in a phone system, including all the features that the big companies have for a fraction of the price. When someone calls our office now, they can't tell we are a small shop. The 8x8 system makes us sound like we are a Fortune 500 company! Thank you 8x8!"
Steven Gietz, President
East Coast Technology
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"I became an 8x8 customer in April of 2009 and it was one of the best business decisions I have ever made. I was paying three times the price with Verizon for outdated technology and poor customer service. My virtual office with 8x8 allows me to operate my business in the most efficient way. I frequently recommend 8x8 to my business clients."
Paul Shannon, President
"I originally had AT&T service for my office and, when I switched to 8x8, my phone bill when from $800/month to $275/month and it came with more features like auto attendant, voice mail to email, and the call quality was just as good if not better.
Nathan Mardigian, Owner
Real Time Lending
"8 x 8 was virtually the only company that I found that was able to port my current business phone number to my new location. After dealing with other phone companies, it was such a relief to be able to keep my phone number when I relocated. Other companies seemed to think it was impossible. 8 x 8 made it possible. Thank you!"
Jill Bennett, Owner
Rose Bennett Studios, Inc.
"With 8x8 Virtual Office, we were able to communicate efficiently with our remote offices by seamlessly transferring calls from one office to another. The Virtual Meeting conference service saves the firm time and money by connecting lawyers outside of the office via teleconference. Now, lawyers can participate in meetings without physically being there."
Lito Santiano, Network Administrator
AzulaySeiden Law Group
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"8x8 Virtual Office is the best investment our agency has made. Customer service is our top priority. With features such as call forwarding and voicemail notifications, 8x8 allows the office system to be at our fingertips. We appreciate the quality of your services, from the phones to the customer service department."
Betty Milligan, Insurance Agent
Mountainside Insurance Group
"When you are running a busy office, there are many things that"pop up" during the day – problems and situations that you have to deal with and try to fight the stress that builds up due to them. Ever since we have had our 8x8 phones, we have had literally no stress with the reliability of the service and, when I have to call and ask questions, I got fast results, and solutions to go forward. Couldn't ask for more!"
Terry Novella, Office Manager
Rasmussen, Davis & Associates
"We were in the process of moving into and remodeling a new office when our current phone company sent us a letter telling us our contract was about to expire and the rates were going up. I had been reading about VoIP phone sytems and started checking out the different companies. I then talked to the 8x8 sales rep and he completely "wowed" us with his knowledge. When he priced the new system and the ongoing monthly fees, it was a no brainer! 8x8 was the company for us and it's been great ever since."
Gary Virgin, Owner
American Family Insurance
"I first purchased 8x8 for my rental office. The time saved having 8x8 service is amazing! I love the features and how easy it is to use. Now, I have expanded it to my two other law offices and we will never go back to land lines again!"
Jonathan Huber, Attorney
Briner Law Firm
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"We have had three phone lines, a fax, and an 800 service for almost thirty years. Switching to 8x8 let us keep our all of our numbers, at half the monthly bill, and upgraded our capabilities at the same time."
Bryan Travis, President
Ranger Chemicals Inc.
"I'm a new business and needed to set up a phone system to take incoming calls. After calling different companies, it was between 8x8 and another provider. The 8x8 sales agent did a great job explaining the features and the level of customer service that I would receive from 8x8. I was sold! I have had a truly great experience with 8x8 and highly recommend the service to any business. Voice quality is exceptional and the level of service is great."
Scott Oatman, Owner
S&R Credit Restoration, LLC
"My 8x8 Virtual Office service allowed me to move my office into my home, provide an enhanced phone system, keep my business phone number, and add a new fax line. 8x8 did all this for less than I was paying just for my existing landline!"
Jason Musgrove, President
Front Row Systems, Inc.
"GFA Systems has been loyal customer of 8x8 for the last 6 years. We've saved thousands of dollars after switching to VoIP. Thank you for the excellent service and reasonable prices. We are happy to continue with 8x8!"
Carlos Gonzalez, Owner
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"I love 8x8 because it makes my job so much easier - freeing up my time for more important things than hassling with phone issues. The service is so flexible and easy to use - after hiring our newest employee, I was able to set his phone up from my home!"
Karen Wharton, Administrative Manager
Heritage Real Estate Advisors
"We are a small startup with a phone system and support team that rivals that of major corporations at a fraction of the cost! 8x8 keeps our remote offices connected and our customer calls never go unanswered. Professional and economical -what more could a small business ask for?"
Lori Youngberg, President
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