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International Toll-Free Virtual Numbers

8x8 offers Toll-Free International service for 17 countries. Certain countries require you to have a local business address and/or a Letter of Intent that indicates your line of business and how you intend to use the number. Using the number for reselling, or prepaid/calling card purposes is prohibited.

See below for the list of available countries.

 8x8 also offers regular International Virtual Numbers. Learn more >

 Some restrictions apply to certain destinations. See the list of restrictions here.

Activation / Non-Recurring Charges (NRC) Rates
Setup Fee $24.99
Monthly Recurring Charges (MRC)
Cost per Number per Month $14.99
Usage Fees
AUSTRIA
BAHRAIN
BELGIUM
CANADA
CYPRUS
DENMARK
DOMINICAN
FRANCE
HUNGARY
IRELAND
ISRAEL
NEW ZEALAND
PANAMA
PORTUGAL
SLOVENIA
SPAIN
UNITED KINGDOM
$0.42
$0.10
$0.46
$0.04
$0.09
$0.38
$0.30
$0.09
$0.16
$0.80
$0.14
$0.38
$0.06
$0.10
$0.32
$0.55
$0.10
Note: All usage is charged in one (1) minute increment with an a one (1) minute minimum.

What paperwork is required to order new International Toll-Free numbers?
Please have a local business address for some countries. You may be required to provide a Letter of Intent that indicates your line of business, how you intend to use the number. Using the number for reselling, or prepaid/calling card purposes is prohibited. Please contact your 8x8 representative if you are planning on purchasing an International Toll Free number to determine what documentation is required.

How do I order an International Toll Free number?
Contact your 8x8 sales representative at 1.866.446.2067.

Can I call my International Toll Free number from within the United States?
These International Toll Free numbers can only be called from within the country of origin.

How will my International Toll Free number show up in the Virtual Contact Center tenant?
In addition to the International Toll Free number, you will be assigned an 11-digit billing telephone number that is associated with the International Toll Free number. This number will be loaded in the Virtual Contact Center tenant.

Restrictions

View per-country restrictions
This page provides for some guidance on potential legal and service restrictions for each country in respect of which 8x8, Inc. is providing services. It also contains the coordinates of the National Regulatory Authority (NRA) in each of the countries operated.

The 8x8, Inc. service and numbers cannot be used to trigger callback services and collect calls.
The 8x8, Inc. service and numbers do not provide access to emergency (E911) services. The customer is required to inform the end users of such restriction.

Warning:
As 8x8, Inc. international numbers only perform inbound service, (E911) emergency services are not provided on our international local, geographic, and toll-free numbers.
As a general rule, the 8x8, Inc. service and numbers cannot be used to trigger callback services and collect calls.

Disclaimer:
8x8, Inc. does not guarantee that the information contained in this page is complete, accurate and up to date.

The information below may be adjusted from time to time, so it is highly recommended to consult this page on a regular basis.

The information is only intended to give customers some guidance with regard to the applicable regulatory framework.

The information has no legal standing and is not intended as a substitute for legal or regulatory advice.

Any customer is solely responsible for the operation of its own business, for complying with any applicable legal and regulatory provisions and for applying and obtaining the required license(s).

8x8, Inc. recommends its customers to seek advice on any legal and regulatory obligations and restrictions before using the service and the numbers.

Country:

Argentina

Legal Restriction(s):

  • Local and geographic from Argentina cannot be assigned to companies based in Argentina.
  • Only 822 numbers can be used with calling cards applications. Local numbers and toll-free 800 numbers cannot be used for calling card applications.

Service Restriction(s):

  • Toll-free numbers are not reachable from other countries than Argentina.
  • International reachability issues have been reported for calls to phone numbers from Buenos Aires.
  • T.38 is not supported.
  • Number portability is not available.

Local NRA(s) :

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Australia

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Cannot be used for post-paid calling card applications.

Service Restriction(s):

  • Toll-free may not be reachable from other countries than Australia.
  • Toll-free numbers are reachable from fixed, mobiles and payphones.
  • Calling a toll-free number from a mobile phone is not free of charge.
  • T.38 is supported for numbers purchased after June 24, 2011. Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Austria

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Toll-free numbers are not reachable from other countries than Austria.
  • Reachability issues have been reported when dialing the 720 numbers from several carriers outside of Austria.
  • Although T.38 is supported, compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

  • Austrian Regulatory Authority for Broadcasting and Telecomunications (RTR)
  • +43 1 580 58 0
  • http://www.rtr.at/

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Bahrain

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed phones and payphones only. They are not reachable from mobile phones.
  • Toll-free numbers are not reachable from other countries than Bahrain.
  • FAX is not supported.
  • Number portability is not available.

Local NRA(s) :

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Belgium

Legal Restriction(s):

  • One stage sub-allocation of numbers allowed provided customer is a licensed operator or service provider.
  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Reachability issues have been reported when dialing the 78 numbers from several carriers outside Belgium.
  • Although T.38 is supported, compatibility issues have been reported for international fax transmissions.
  • Non Geographical numbers cannot access Emergency services.

Local NRA(s) :

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Brazil

Legal Restriction(s):

  • STFC license needed for calling card applications.

Service Restriction(s):

  • Due to some interconnection issues, Porto Alegre Local and geographic (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside Brazil.
  • Due to some interconnection issues, Salvador Local and geographic (area code 71) may not be reachable from some Mobile carriers inside Brazil.
  • Reachability issues have been reported when dialing the 85 numbers from outside Brazil.
  • T38 is not supported.
  • Number portability is not available.

Local NRA(s) :

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Bulgaria

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • When necessary, 8x8, Inc. will undertake actions aiming at out-of-court collection of outstanding monetary obligations as set forth in Decision 1973 of 27 September 2012 of the Communications Regulation Commission (CRC)

Service Restriction(s):

  • T.38 is not supported.
  • Number portability is not available.

Local NRA(s) :

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Canada

Legal Restriction(s):

  • No end-user restrictions reported.

Service Restriction(s):

  • Toll-free numbers are only reachable from Canada and from the US mainland.
  • Toll-free numbers are reachable from fixed, mobile and payphones in Canada. They are not reachable from payphones in the US. CLI info from mobile phones can not be guaranteed.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Chile

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • T38 is not supported.
  • Number portability is not available.

Local NRA(s) :

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Croatia

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed phones, mobile phones and payphones.
  • Toll-free numbers are not reachable from other countries than Croatia.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Cyprus

Legal Restriction(s):

  • Calling cards applications can be provided with Toll-free only. Company must also be registered with the Cyprus NRA (CYTA).

Service Restriction(s):

  • Toll-free numbers are not reachable from payphones.
  • Toll-free numbers are not reachable from other countries than Cyprus.
  • T38 is not supported.
  • Number portability is not available.

Local NRA(s) :

  • Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR)
  • +357 22693000
  • http://www.ocecpr.org.cy

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Czech Republic

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use
  • Local and geographic can not be used for calling card applications.
  • Toll free "800" numbers cannot be used for calling card applications.
  • Toll free "828" numbers can be used for calling card applications.

Service Restriction(s):

  • Toll-free numbers (range 828) are not reachable from Mobiles
  • Toll-free numbers are not reachable from other countries than Czech Republic.
  • Compatibility issues have been reported for international fax transmissions.
  • 910 and toll free numbers cannot be ported.

Local NRA(s) :

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Denmark

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • There is no link between geographical location and area code in Denmark. Therefore the phone numbers offered are classified as "geographical" in our systems, but can be used for all cities
  • Toll-free numbers are not reachable from payphones.
  • Toll-free numbers are not reachable from other countries than Denmark.
  • Compatibility issues have been reported for international fax transmissions.
  • Non Geographical numbers cannot access Emergency services.

Local NRA(s) :

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Dominican Republic

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Intermittent international reachability issues have been reported.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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El Salvador

Legal Restriction(s):

  • Local and geographic cannot be used for calling card applications.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Number portability is not available.

Local NRA(s) :

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Estonia

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Only national numbers are portable.
  • National numbers may not be reachable from foreign networks.

Local NRA(s) :

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Finland

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

  • Finnish Communication Regulatory Authority
  • +358 9 6966 500
  • http://www.ficora.fi/
  • Ministry of TRansport and Communications
  • +358 9 160 02
  • http://www.mintc.fi/

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France

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.
  • Services including geographical numbers are not allowed to be resold by non licensed companies.

Service Restriction(s):

  • Reachability issues have been reported when dialing (0)811, (0)805 (only if ported from Verizon) and (0)9 numbers from outside France.
  • Calling a toll free number from a mobile phone is not free of charge.
  • Compatibility issues have been reported for international fax transmissions.
  • Number porting is not available with all operators. You have a list of supported operators in the porting section when selecting the country.
  • Nomadic (09) and Non Geographical numbers cannot access Emergency Services.

Local NRA(s) :

  • Autorite de regulation des Communications electroniques et des Postes
  • +33 1 40 47 70 00
  • http://www.arcep.fr/

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Georgia

Legal Restriction(s):

  • For geographical numbers (Tibilisi ), a local address is required in the city corresponding to the geographical zone of requested number. The address will be substantiated by an objective document showing a link between user and address.

Service Restriction(s):

  • Reachability issues have been reported when dialing (0)706 numbers from outside of Georgia.
  • Compatibility issues have been reported for international fax transmissions.
  • FAX is not supported.
  • Number portability is not available.

Local NRA(s) :

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Germany

Legal Restriction(s):

  • For geographical numbers, a local address is required in the city corresponding to the geographical zone of requested number. The address will be substantiated by an objective document showing a link between user and address.
  • For national numbers, the address of the end user (place of residence/business) in Germany is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • FAX is supported for all numbers purchased after 1 April 2011.
  • Number porting only for all numbers associated to a subscriber line.
  • Toll-free numbers are not reachable from other countries than Germany.
  • Sub-allocation of Toll-free numbers is not allowed. Numbers may only be provided to enterprises or residential customers.
  • Non Geographical numbers cannot access Emergency services.

Local NRA(s) :

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Greece

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Toll free (Toll-free) numbers and geographical numbers cannot be used for calling card applications.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Toll-free numbers are not reachable from other countries than Greece.
  • Toll-free numbers are not reachable from payphones.

Local NRA(s) :

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Hong Kong

Legal Restriction(s):

  • 8x8, Inc. is a Class 2 SBO licensee under the Telecommunications Ordinance (Cap. 106). SBO licensees providing Class 2 services are not imposed to facilitate number portability, provide directory service to customers free of charge, and provide customer charter.
  • Local and geographic cannot be used for calling card applications.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Hungary

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.

Service Restriction(s):

  • Numbers purchased after February 3rd, 2009 are in zones A and WW. Other numbers remain under zone B and WW.
  • Compatibility issues have been reported for international fax transmissions.
  • Reachability issues have been reported when dialing Toll-free numbers from outside Hungary.

Local NRA(s) :

  • National Media and Infocommunications Authority, Hungary
  • +36 1 375 7777, +36 1 457 7100. 8x8, Inc. direct line for NP inquiries in Hungary: +36 1 701 0000
  • http://www.nmhh.hu

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Ireland

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.
  • Nomadic numbers (076) shall only be distributed to Irish residents or to those who establish to the satisfaction of the undertaking concerned that they have a real and substantive association with Ireland

Service Restriction(s):

  • For national numbers purchased after 06/02/2013,reachability issues have been reported when calling from outside Ireland
  • Toll-free numbers purchased before 20/10/2010 are not reachable from mobile networks and payphones.
  • Toll-free numbers purchased between 20/10/2010 and 01/09/2012 are not reachable from payphones.
  • Toll-free numbers are not reachable from other countries than Ireland.
  • Compatibility issues have been reported for international fax transmissions.
  • Non Geographical numbers cannot access Emergency services.

Local NRA(s) :

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Israel

Legal Restriction(s):

  • P-asserted identity headers are not allowed.

Service Restriction(s):

  • Reachability issues have been reported when dialing the numbers from Paltel and Jawwal (Palestinian Telco's).
  • Toll-free numbers are not reachable from other countries than Israel.
  • Calling a Toll-free number from a mobile phone is not free of charge.

Local NRA(s) :

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Italy

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • 199 numbers are reachable from Italy only.
  • Toll-free numbers are reachable from the following mobile networks: TIM, Wind, 3, Vodafone. They are reachable from the following fixed networks : TI, COLT, Tiscali, Wind. We are working on extending the reachability from the following networks: Fastweb, BT and Vodafone Fix.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Japan

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed phones only. They are not reachable from mobile phones nor payphones.
  • Toll-free numbers are not reachable from other countries than Japan.
  • T38 is supported for DIDs purchased after 31/10/2012.

Local NRA(s) :

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Latvia

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Service operators to which numbers are allocated are supposed to notify their activities to the Regulator.
  • Cannot be used for calling-card applications.

Service Restriction(s):

  • Number portability is not available.

Local NRA(s) :

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Lithuania

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Number portability is not available for geographical numbers.

Local NRA(s) :

  • Communications Regulatory Authority of the Republic of Lithuania (RRT)
  • +370 5 210 5633
  • http://www.rrt.lt

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Luxembourg

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Toll-free may not be reachable from some countries abroad
  • Compatibility issues have been reported for international fax transmissions.
  • Non Geographical numbers cannot access Emergency services (but VoIP numbers (020) can)

Local NRA(s) :

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Malta

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • T.38 is not supported.
  • FAX is not supported.
  • Number portability is not available.

Local NRA(s) :

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Mexico

Legal Restriction(s):

  • Local and geographic from Mexico can not be assigned to companies based in Mexico or that have operations in Mexico.
  • Local and geographic cannot be used for calling card applications.

Service Restriction(s):

  • Reachability issues for both voice and fax have been reported when dialing from outside Mexico.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Netherlands

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.

Service Restriction(s):

  • Toll-free numbers are to be ordered by 8x8, Inc. with the dutch regulator on a per request basis. Orders to 8x8, Inc. should be filed in writing (specific form available on request) stating (i) the name and address of the user of the Toll-free number and (ii) a description of the service for which the number will be used. Estimated lead time from order to activation is 6 weeks.
  • Toll-free numbers are reachable from fixed phones only. They are not reachable from mobile phones nor from payphones.
  • Toll-free numbers are not reachable from other countries than the Netherlands.
  • Reachability issues have been reported when calling the national 085 numbers from outside the Netherlands.
  • Compatibility issues have been reported for international fax transmissions.
  • Number porting limited to geographical numbers.

Local NRA(s) :

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New Zealand

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed and mobile networks. They are not reachable from payphones.
  • Toll-free numbers are not reachable from abroad.
  • Local and geographic reachability issues have been reported for international calls to numbers with 07 and 09 area code.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Norway

Legal Restriction(s):

  • For geographical numbers the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.
  • For national numbers the address of the end user (place of residence/business) in Norway is required. The customer will submit to 8x8, Inc. the required address before activating the number and keep the information updated during use.

Service Restriction(s):

  • Calling a toll free number from a mobile phone or payphone may not be free of charge.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Panama

Legal Restriction(s):

  • A place of residence or business in the country is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Local and geographic cannot be used for calling-card applications.

Service Restriction(s):

  • Reachability issues have been reported when dialing from outside Panama.
  • Toll-free numbers are reachable from fixed phones only. They are not reachable from mobile phones nor from payphones.
  • Toll-free numbers are not reachable from other countries than Panama.
  • T38 is not supported.

Local NRA(s) :

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Peru

Legal Restriction(s):

  • Local and geographic cannot be used for calling-card applications.

Service Restriction(s):

  • No CLI guaranteed.
  • Number portability is not available.

Local NRA(s) :

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Poland

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Portugal

Legal Restriction(s):

  • Local address is required for nomadic numbers (030 range). This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • A calling card business must be registered at the regulator.
  • Calling card applications can only be used with numbers being part of the range "882".

Service Restriction(s):

  • 882 numbers are not reachable from mobiles.
  • Local and geographic 800 numbers are reachable from the following networks: Portugal Telecom, PT Prime, TMN mobile, ONI, Vodafone, Sonaecom - Novis, Colt, G9, ZON
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Puerto Rico

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • T38 is not supported.
  • International reachability issues have been reported for numbers from Aguadilla (except for calls originating from USA)
  • Number portability is only available for geographical numbers.

Local NRA(s) :

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Romania

Legal Restriction(s):

  • Local and geographic cannot be used for calling-card applications.
  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Local and geographic are not reachable from Prime Telecom, RDS and Digimobile networks.
  • Local and geographic purchased before 1/11/2011 are also not reachable from UPC and mobile networks.
  • Reachability issues have been reported when dialing the 031 numbers from other countries than Romania.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

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Singapore

Legal Restriction(s):

  • Cannot be used for calling cards applications.
  • The user shall provide name and address, passport number or business registration number. The customer will transmit to 8x8, Inc. the documents justifying that the information is valid and correct before activation and keep the information updated during use.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Number portability is not available.

Local NRA(s) :

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Slovakia

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Toll-free numbers are not reachable from mobile phones.
  • Toll-free numbers are not reachable from other countries than Slovakia.
  • Number portability is not available.

Local NRA(s) :

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Slovenia

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.
  • Sub-allocation of numbers allowed provided customer is a licensed operator or service provider.

Service Restriction(s):

  • T38 is not supported.
  • Toll-free numbers are not reachable from other countries than Slovenia.
  • Toll-free numbers are not reachable from payphones
  • Number portability is not available for toll free numbers.

Local NRA(s) :

  • Agencija za posto in elektronske komunikacije Repbulike Slovenije
  • +386 1 583 63 00
  • http://www.apek.si/

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South Africa

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Reachability issues have been reported when dialing the numbers from outside South Africa.

Local NRA(s) :

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Spain

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Reachability issues have been reported when dialing 518 national numbers from outside Spain.
  • 901 national numbers are not reachable from other countries than Spain.
  • 902 national numbers purchased before June 11, 2011 are not reachable from other countries than Spain.
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

  • Comision del Mercado de las Telecomunicaciones (CMT)
  • +34 93 603 61 65
  • http://www.cmt.es/

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Sweden

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed, mobile and payphones.
  • Toll-free numbers are not reachable from other countries than Sweden.
  • T38 is not supported.
  • Number porting limited to owners of Swedish Social security/Organization number.

Local NRA(s) :

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Switzerland

Legal Restriction(s):

  • For geographical numbers, the location of the end user (place of residence/business) corresponding to relevant geographic zone is required. This info will be sent to 8x8, Inc. within 24 hours of receiving the request, otherwise the number may be disconnected.

Service Restriction(s):

  • Compatibility issues have been reported for international fax transmissions.
  • Number porting limited to geographical numbers.

Local NRA(s) :

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United Kingdom

Legal Restriction(s):

  • No restriction reported.

Service Restriction(s):

  • Toll-free numbers are reachable from fixed phones, mobiles and payphones.
  • Toll-free numbers are reachable from abroad.
  • Calling a Toll-free number from a UK mobile phone is not free of charge.
  • Compatibility issues have been reported for international fax transmissions.
  • Number porting is not available with all operators. You have a list of supported operators in the porting section when selecting the country.
  • Non Geographical numbers cannot access Emergency services.

Local NRA(s) :

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Vietnam

Legal Restriction(s):

  • 8x8, Inc. is only allowed to provide inbound international VoIP service (from Vietnam to abroad). Customer shall comply with the Telecom Laws of Vietnam and other relevant regulations.

Service Restriction(s):

  • Toll-free numbers are not reachable from abroad.
  • Local and geographic from HaNoi are not reachable from SPT landlines and EVN mobiles (both have limited market share).
  • Local and geographic from DongNai are not reachable from SPT and EVN networks (both have limited market share).
  • Compatibility issues have been reported for international fax transmissions.

Local NRA(s) :

  • Ministry of Information and Communications of the Socialist Republic of Vietnam
  • +84 4.3.5563462
  • http://mic.gov.vn

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