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8x8 Newsletters

Helpful tips with information on the latest news and features. Choose which newsletters you want to view from the choices below:

Virtual Office News

2013

May 2013

  • Feature Spotlight: User Profile Changes
  • Introducing Outlook Integration 3.0
  • Featured Live Webinar
  • Don't Miss these Upcoming Webinars
  • Instant Messaging is a Powerful Business Tool
  • How the 8x8 iPhone App Saved the Deal
  • Customer Spotlight: My Learning Plan

April 2013

  • What SMB Owners Can Teach Enterprise about VoIP
  • Live Demo: Virtual Office Online & Virtual Office Pro—Register Now
  • Customer Spotlight: Blueair Learns Great Customer Service Isn't Expensive
  • Understanding Your 8x8 Monthly Statement
  • Virtual Meeting – Outlook Integration (Beta)
  • Cloud-based Call Centers Offer New Freedom to Businesses
  • How-To Video Tutorials: 8x8 Auto Attendant
  • 8x8 Facebook Poll

March 2013

  • Grand Opening! 8x8 Audio Production Store
  • It's Virtual Office Online in a Compact Desktop App
  • Call Log Reporting Enhancements
  • New Call Recording Configuration Options
  • Is Your Voicemail System Costing You Business?
  • Follow Us on LinkedIn
  • Customer Spotlight – West Town Savings Bank
  • Host User Desktops in the Cloud

February 2013

  • 8x8 Introduces VoIP Service in Canada
  • Cloud Communications Technology Helps Businesses Weather Disasters
  • Now Small Business Can Compete With Goliaths for Top Talent
  • Live Webinar: Unlock the Power of Your Auto Attendant
  • Customer Spotlight: Zumiez Improves Service with Virtual Contact Center

January 2013

  • Customer Spotlight: OTI America
  • Webinar: The Next Disaster is Coming. Are You Prepared?
  • Virtual Office Pro: Internet Fax Improvements
  • Finding Customers When They Are Ready to Buy
  • Start the New Year with New Hold Music and Save

Past Years

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Virtual Contact Center News

Spring 2013

  • Feature Spotlight: Using Email Integration to Provide World-Class Support
  • Create the Best Call-back Experience for Your Call Center
  • Hints & Tips: Set Agents' Status to Busy with Outbound Phone Codes
  • How Virtual Call Centers Keep Connected During Disasters
  • Customer Spotlight: Blueair Uses Reporting Features for Product Innovation
  • Join the 8x8 Referral Rewards Program

Winter 2013

  • Message from Chris Bartolo, General Manager
  • Introducing Virtual Contact Center 7.1 
  • Feature Spotlight: Routing Calls by Account Number, Case ID and More 
  • Hints & Tips: Connect Faster with Frequently Dialed Numbers 
  • Tell Us Your Story: 'Our Service Level Improved 100%' 
  • Customer Spotlight: Ipreo's Customer Service Shines Through Disaster

Fall 2012

  • Message from Bryan Martin, CEO
  • Tell us your Story for a chance to Win an iPad!
  • Web Callback: Don't Call Us, We'll Call you!
  • I Can't Get No Customer Satisfaction
  • Hints & Tips: Using Your IVR Test Queue
  • A Holiday Gift For You

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