8x8 Newsletters
Helpful tips with information on the latest news and features. Choose which newsletters you want to view from the choices below:
Virtual Office News
2013
May 2013
- Feature Spotlight: User Profile Changes
- Introducing Outlook Integration 3.0
- Featured Live Webinar
- Don't Miss these Upcoming Webinars
- Instant Messaging is a Powerful Business Tool
- How the 8x8 iPhone App Saved the Deal
- Customer Spotlight: My Learning Plan
April 2013
- What SMB Owners Can Teach Enterprise about VoIP
- Live Demo: Virtual Office Online & Virtual Office Pro—Register Now
- Customer Spotlight: Blueair Learns Great Customer Service Isn't Expensive
- Understanding Your 8x8 Monthly Statement
- Virtual Meeting – Outlook Integration (Beta)
- Cloud-based Call Centers Offer New Freedom to Businesses
- How-To Video Tutorials: 8x8 Auto Attendant
- 8x8 Facebook Poll
March 2013
- Grand Opening! 8x8 Audio Production Store
- It's Virtual Office Online in a Compact Desktop App
- Call Log Reporting Enhancements
- New Call Recording Configuration Options
- Is Your Voicemail System Costing You Business?
- Follow Us on LinkedIn
- Customer Spotlight – West Town Savings Bank
- Host User Desktops in the Cloud
February 2013
- 8x8 Introduces VoIP Service in Canada
- Cloud Communications Technology Helps Businesses Weather Disasters
- Now Small Business Can Compete With Goliaths for Top Talent
- Live Webinar: Unlock the Power of Your Auto Attendant
- Customer Spotlight: Zumiez Improves Service with Virtual Contact Center
January 2013
- Customer Spotlight: OTI America
- Webinar: The Next Disaster is Coming. Are You Prepared?
- Virtual Office Pro: Internet Fax Improvements
- Finding Customers When They Are Ready to Buy
- Start the New Year with New Hold Music and Save
Past Years
2012
December 2012
- Gartner Recognizes 8x8
- Just Released: 8x8 Virtual Office Mobile 3.0 for Android
- Customers Share How they Use Virtual Office Mobile
- 700 Amazing "Tell Us Your 8x8 Story" Submissions
- Sharing Holiday Cheer in the Office
- Webinar: The Next Disaster is Coming. Are You Prepared?
November 2012
- A Holiday Gift For you
- Re-thinking Communications to Grow Your Business
- Feature Update for Virtual Receptionist
- Get the Inside Scoop on Your Callers
October 2012
- QoS Can Make All the Difference to Phone Service Quality
- Tell Us Your Story for a Chance to Win an iPad!
- Virtual Office Mobile 4.0 for iPad and iPhone
- New Auto Attendant How-To Video
September 2012
- Live Webinar Thursday, September 13: How Web Callback Changes Everything
- Live Webinar: Unlock the Power of Your Auto Attendant
- Like Us on Facebook and Enter to Win an iPad
- Customize Your Voice Quality
- 8x8 Referral Rewards Program
- 8x8 Updates
August 2012
- Virtual Office Mobile App Version 3.0 now available in the App Store
- Live Webinar: Unlock the Power of Your Auto Attendant
- Create a Cloud Server in One Minute
- Professional Server Monitoring Tools with Watchdog
- We're Moving on August 17!
July 2012
- Message from Bryan Martin, 8x8 CEO
- Cloud Meets Contact Center: Go from Zero to Hero in 14 Days
- Introducing the Polycom VVX 500 with Group Intercom Paging and Optional 8x8 Virtual Receptionist Service
- Save 10% on Professionally Recorded Voicemail Greetings
June 2012
- Message from Eric Goffney, VP of Customer Support
- Helpful New Features
- Phone Guides Available Online
- Hints & Tips: Account Manager Support Tab
- Equipment Announcements
May 2012
- Register for Virtual Office Pro Live Demos
- New Overhead Paging Solution
- Hints & Tips: Toll-Free Numbers Can Help Build Business
- New Ways to Wow Your Callers
April 2012
- New Collaboration Features for Virtual Meeting and Virtual Room
- New Tools in Virtual Office Online
- Now Available: 4-Line Appearance Service
- New How-to Video: 8x8 Account Manager Overview
March 2012
- Feature Highlight: The Rewards of Ring Groups
- Customer Spotlight: Yew Chung International School
- Telesales is Better in the Cloud
- 8x8 Rings the Opening Bell
February 2012
- Celebrating 25 Years of Innovation
- Feature Highlight: The Virtues of Virtual Numbers
- Cisco Wi-Fi Phone Now Available
- More Headset Choices from 8x8
- Enhance Your Image with Toll-Free Numbers
- The Best Platform for Your VMware Applications
January 2012
- Message from Bryan Martin, 8x8 CEO
- 8x8 Blog: Call Park
- Launch of Polycom KIRK DECT cordless phones
- Customer Spotlight: Lookbook.nu
- 8x8 Audio Production store New Year's promotion
2011
December 2011
- Holiday music on hold
- Coming Soon: Polycom KIRK Dect cordless phones
- 8x8 Blog: The Changing Traditions of Today's Call Centers
- Feature Highlight: Call Recording
- Call Log Reports: A Quick "How-To"
November 2011
- Live Webinar: Experience the 8x8 Virtual Contact Center
- 8x8 Online Account Manager Feature Highlight: Privileges
- 500 Amazing "Tell Us Your 8x8 Story" Submissions
- Is Your Voicemail Greeting the Best it Can Be?
October 2011
- Message from Bryan Martin, 8x8 CEO
- Goodbye Self Service Portal. Hello Account Manager.
- New Features for Virtual Office Online
- Marketing with Music on Hold
September 2011
- Customer Spotlight: J. Dwayne Anderson Balances His Books with 8x8
- Debunking the Myths about Cloud-Based Call Centers
- Get up to $100 Back on Polycom Phones
- Full Voicemail Box?
August 2011
- 8x8 Softphone Gains Video
- Polycom VVX1500 Video Phone
- Introducing 8x8 Virtual Room Conferencing Service
- Business Solutions: Servers in the Cloud for Only $19 per Month
- 8x8 Quick Tips: Get Online Access to Virtual Office
July 2011
- Wowed By the Cloud- 8x8, Inc. Acquires Zerigo
- 8x8 Facebook Winner
- Need a Toll-Free Number?
- Go Loco with Local Numbers
June 2011
- Message from Bryan Martin, 8x8 CEO
- Outsourcing Servers and Cloud-based Offerings vs. Going it Alone
- Which Headset is Right for You?
- Feature Highlight: Delete All Your Voicemails in One Click
- Check Out the 8x8 Blog
May 2011
- More to Love with Virtual Office Online
- New Demo — Getting the Most Out of Virtual Office Pro
- New Tutorial Videos for Your Polycom 335 phone
- Looking for Server Hosting Services?
April 2011
- Seamless Integration with Salesforce.com, Microsoft Outlook and ACT!
- Feature Highlight: Making a 3-Way Call
- Don't Buy More Servers. Use Ours!
- Place Your Call Center in the Cloud
March 2011
- Message from Bryan Martin, 8x8 CEO
- The Android app has arrived
- More Polycom phones to choose from: 560, 5000 and 7000
- Make voice a priority using the proper QoS router settings
February 2011
- New Demo — Getting the most out of Virtual Office Online
- Voicemail but no phone call?
- Multitask with Virtual Office Mobile
January 2011
- Business Resolutions
- Enjoy Business Freedom with 8x8 Virtual Office
- We Hear You
- Get a Next-Generation Conference Phone
- What a Great Idea!
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Virtual Contact Center News
Spring 2013
- Feature Spotlight: Using Email Integration to Provide World-Class Support
- Create the Best Call-back Experience for Your Call Center
- Hints & Tips: Set Agents' Status to Busy with Outbound Phone Codes
- How Virtual Call Centers Keep Connected During Disasters
- Customer Spotlight: Blueair Uses Reporting Features for Product Innovation
- Join the 8x8 Referral Rewards Program
Winter 2013
- Message from Chris Bartolo, General Manager
- Introducing Virtual Contact Center 7.1
- Feature Spotlight: Routing Calls by Account Number, Case ID and More
- Hints & Tips: Connect Faster with Frequently Dialed Numbers
- Tell Us Your Story: 'Our Service Level Improved 100%'
- Customer Spotlight: Ipreo's Customer Service Shines Through Disaster
Fall 2012
- Message from Bryan Martin, CEO
- Tell us your Story for a chance to Win an iPad!
- Web Callback: Don't Call Us, We'll Call you!
- I Can't Get No Customer Satisfaction
- Hints & Tips: Using Your IVR Test Queue
- A Holiday Gift For You
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