Get Answers to the Most Common Questions
In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications services that are not only outrageously affordable, they just plain work better.
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VoIP is a technology that enables voice communications over the Internet through the compression of voice into data packets that can be efficiently transmitted over data networks and then converted back into voice at the other end.
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8x8 Fax Plans are real time VoIP fax services which utilize the T.38 standard Fax protocol to deliver a more reliable IP fax service. T-38 is an ITU (International Telecommunication Union) recommendation for the transfer of real-time fax communications between two terminal endpoints via an IP network.
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A Virtual Phone Number is a second number that when called, rings to a primary 8x8 line. Virtual Phone Numbers can be from most area codes in the US, therby providing enormous savings to people phoning you from that selected area code.
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A softphone is a PC-based application that allows subscribers to make and receive calls directly from their personal computers without the need for a regular phone.
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Useful tools to help you learn what you need to know.
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E911 service delivers address-specific (versus phone number-only) call-back information to public service answering points (PSAPs) whenever someone makes an emergency call. This enables emergency personnel to be dispatched to the scene even if the caller is unable to speak or if the call is suddenly disconnected.
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With 8x8 VoIP Phone Services, you can request that your number be "ported" free of charge at anytime during the initial order process or even after you have become an 8x8 customer, as long as you maintain phone service for the number you want to transfer.
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8x8 most commonly used acronyms and terms.
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