Take your business even further with these optional
plans and features!

 

Standard Fax Solutions	Inbound Numbers	More Services/Plans	More Features
Unlimited Fax Extension Metered Fax Extension	Virtual Numbers International Virtual Numbers Toll-Free Virtual Numbers	Virtual Extensions Audio Production Store Professional Installation	Additional Auto Attendant Virtual Attendant Call Queuing Additional Ring Groups 4-Line Appearance Switchboard Overhead Paging

 

STANDARD FAX SOLUTIONS

Fax over VoIP technology has some limitations compared to traditional fax; click here for details.

Unlimited Fax Extension

8x8's fax over IP solution is based on the T.38 ITU standard for sending faxes across IP networks in a real-time mode.  8x8 fax services work with standard fax machine brands, and cost less than a separate fax line from a landline phone company. Our solution connects your fax machine to the Internet via an analog terminal adapter (ATA). 

Service plan includes:

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Metered Fax Extension

The Metered Fax Extension option is ideal for companies with moderate fax requirements.

Service plan includes:

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Unlimited Fax Extension - Second Port Activation

Existing 8x8 business subscribers can also order Fax Extension - Second Port Activation through the 8x8 Account Manager. The Second Port Activation fax extension utilizes an available 2nd line port in their existing BPA430, BPA410 or Linksys SPA2102 adapter which lowers the activation cost.

To order this service, login to your account on the 8x8 Account Manager, click on the "Order" tab and select "Buy New Services".

Service plan includes:

Call 1.866.835.2979 to talk to an 8x8 Business Solutions Specialist

We will match any competitor quote**

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Metered Fax Extension – Second Port Activation

Existing 8x8 business subscribers can also order Fax Extension - Second Port Activation through the 8x8 Account Manager. The Second Port Activation fax extension utilizes an available 2nd line port in their existing BPA430, BPA410 or Linksys SPA2102 adapter which lowers the activation cost.

The 8x8 Metered Fax Extension – Second Port Activation service plan includes 300 minutes of outgoing faxes plus unlimited incoming faxes. Extra domestic outgoing fax minutes are billed at 3.5 cents and International faxes are billed at 8x8 International rates.

To order this service, login to your account on the 8x8 Account Manager, click on the "Order" tab and select "Buy New Services".

Call 1.866.835.2979 to talk to an 8x8 Business Solutions Specialist

We will match any competitor quote**

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INBOUND NUMBERS

Virtual Number

A Virtual Phone Number is a second number that when called, rings to a primary 8x8 line. Virtual Phone Numbers can be from most area codes in the US, thereby providing enormous savings to people phoning you from that selected area code. You can even add on a Virtual Number to your Virtual Office Pro Internet fax service. A Virtual Phone Number essentially eliminates long-distance toll charges for anyone calling within that number's area code.

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International Virtual Number

An International Virtual Number is an inbound international number that rings to a primary 8x8 line and allows people who call you from outside the US to reach you through an international number local to their area and country code. (See International Virtual Numbers list for available countries)

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Toll-Free Virtual Numbers

A Toll-Free Virtual Number is an inbound number that rings to a primary 8x8 line and allows US callers to call you at no charge, regardless of your location worldwide. You can even add a Toll-Free Virtual Number to your Virtual Office Pro Internet Fax service. 8x8's toll-free service costs a fraction of what traditional telephone service providers charge. Our toll-free number plan offers you a flat monthly fee that includes a fixed number of minutes of inbound toll-free calls with a per-minute charge thereafter. We also offer a toll-free number plan where you can have multiple toll-free numbers sharing the fixed number of minutes. 
To purchase Toll-Free Virtual Numbers, just select the desired number of minutes per month and purchase the desired number of toll-free numbers at $4.99 a month for each number.

Cost:
See table below for plans and pricing

Inbound Toll-free Calls	Monthly Fee	Per Minute (over plan)
100 minutes/month	$4.99	4.5 cents
1,500 minutes/month	$39.99	2.9 cents
10,000 minutes/month	$169.99	2.9 cents
20,000 minutes/month	$339.99	2.9 cents

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OTHER OPTIONAL FEATURES

Virtual Extension

Virtual Extension, an extension not associated with a physical Virtual Office telephone, is great for information only mail box announcements such as addresses, driving directions, promotional offers and product tips. The Virtual Extension includes a mailbox, auto-attendant routing, limited switchboard viewing and a DID for direct and outbound forwarding. 2.9 cent per minute charge for forwarding to a outside PSTN (non-8x8) line.

Call 1.866.835.2979 to talk to an 8x8 Business Solutions Specialist

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Unlimited Virtual Extension

Unlimited Virtual Extension, an extension not associated with a physical Virtual Office telephone, is great for information only mail box announcements such as addresses, driving directions, promotional offers and product tips. The Unlimited Virtual Extension includes a mailbox, auto-attendant routing, limited switchboard viewing and a DID for direct and outbound forwarding. Unlimited call forwarding to an outside PSTN (non-8x8) line.

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Additional Auto Attendant

Your first Auto Attendant is included at no extra charge with your 8x8 Virtual Office service. Additional Auto Attendants can be ordered as your business grows or as your needs dictate. You can even link multiple Auto Attendants together to allow callers to transfer seamlessly between them. Additional Auto Attendants are ideal for businesses with multiple locations or companies that run different businesses under the same phone system because they allow you to specifically tailor your messaging and greetings for that particular location or company.

Cost:

• $14.99 per month
• $9.99 one-time activation
• Applicable Taxes and Regulatory Fees

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Virtual Attendant

Virtual Attendant is purchased as a stand-alone product designed for situations where a physical 8x8 telephone extension is not required. In most cases the Virtual Attendant is used to dial out to non-8x8 telephone services such as cell phones, home phones or existing office phones. To dial out from a Virtual Attendant, add Virtual Extension(s) to allow call forwarding to the telephone number of your choice. Each Virtual Attendant includes one US Virtual Number. See how Virtual Attendant can help your business.

Additional Auto Attendants can also be ordered as your business grows or as your needs dictate. You can even link multiple auto attendants can together to allow callers to transfer seamlessly between them.

A minimum of one Virtual Extension is required with your Virtual Attendant.

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Call Queuing

Ever call a company and hear a pleasant recorded message something like this? "Thank you for calling. Your call is very important to us. Please remain on the line and your call will be answered in the order it was received."

That's call queuing. It places your callers in a "queue" or line while your agents or employees are busy with other customer calls. The queued calls are distributed to your next available agent or representative in the order received, allowing you to serve your customers promptly, courteously, and efficiently. It's an ideal feature for a small business that receives incoming calls into functional areas such as sales, technical support, or customer service.

8x8 Call Queuing includes:

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Audio Production Store

Need professional voice recording services for your auto attendant? From telephone prompts to voicemail and message on-hold recordings, make sure your business presents a consistent, professional voice for your clients and customers. The 8x8 Business Audio Production Store is a great way to quickly and easily create an effective audio brand for your company.

Starting as low as $63.00!

Go to the audio production store >

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Additional Ring Groups

A ring group is a way for a number of extensions on a Virtual Office to share the distribution of incoming calls. Typically support, sales, and accounting would have ring groups to share the incoming calls among employees of a company. With every Virtual Office subscription 8x8 includes 9 ring groups. You can have up to 130 ring groups.

To order this service, login to your account on the 8x8 Account Manager and select "Additional Ring Groups" from "Add-On Services."

See table below for plans and pricing

Additional Ring Groups	Monthly Fee
First 9 Ring Groups	Included
One (1) additional Ring Group	$5.00
Six (6) additional Ring Groups	$25.00
Fifteen (15) additional Ring Groups	$50.00

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Softalk Office

Please note: 8x8 Softalk Office is currently only available to 8x8 existing customers. Customers can order this service through the 8x8 Account Manager.

8x8 Softalk™ Office, a PC-based softphone for use with the 8x8 Virtual Office hosted PBX phone service for business, is ideal for road warriors and telecommuters. Softalk Office gives 8x8 Virtual Office subscribers access to a full-featured Virtual Office softphone extension directly from a personal computer without the need for a separate Virtual Office telephone. An easy-to-use graphic keypad functions as the main user interface, allowing for quick access to both basic and advanced Virtual Office calling features. Additionally, Softalk Office enhances the already robust PBX feature set of the Virtual Office service by enabling videoconferencing between as many as six participants simultaneously.

Softalk Office users have access to the same corporate-class PBX calling features offered with the 8x8 Virtual Office service.

Key features include:

The service plan includes 200 minutes incoming and outgoing calls within US and Canada. Additional minutes will be billed at 3.5 cents per minute, with outgoing international minutes billed at the current 8x8 international rates.

Softalk currently works with Microsoft Windows 2000 and Windows XP.

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4-Line Appearance Service

Use 4-Line Appearance Service to transform your Polycom or Cisco phone to a 4-line phone that can handle 4 calls at once (instead of the 2 active line keys). All 4 keys display the extension number of the phone and each line key can operate independently to handle incoming and outgoing calls. Great value for employees who juggle a lot of calls and need to toggle between them. Useful for receptionists or group administrative assistants who need to put multiple calls on hold to pick up later, transfer, etc.

Works with: Polycom SoundPoint 550, 560, 670 IP phones, the VVX 1500 Media Phone, Cisco 504G and 525G2

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Switchboard

For live call control, Switchboard is a great tool for your organization's receptionist/operator for live call handling and employee status viewing. This console software application runs on a PC in conjunction with the Internet and a Virtual Office telephone. It improves the efficiency of your call management immensely by providing your receptionist with a graphical overview and a simple way to manage your organization's telecommunication activity. Learn More >

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Professional Installation Service

While the 8x8 Virtual Office system can easily be self-installed and configured, subscribers have the option of utilizing a Virtual Office professional installation team to get their service up and running in no time.

Our training professionals will perform the services or variation of services listed below:

* Pricing quoted is for up to 2 extensions and vary based upon number of extensions, location and on-site requirements. Call 866-369-3007 for more information.

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** Applies to new business orders only.

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Overhead Paging

Did you know that you can connect your overhead paging system to your 8x8 Virtual Office service? The 8x8 Virtual Office Overhead Paging solution works with paging systems that have a standard analog phone input (Tip and Ring). An example of this type of paging system is the Bogen TPU-15A.

Just connect our adapter to an Internet connection. Then connect the adapter to the analog phone input of your overhead paging system. To make an announcement, dial the 8x8 paging extension from any extension on your 8x8 phone system, enter the optional paging password that you selected, and start speaking.

Call 1.866.835.2979 to talk to an 8x8 Business Solutions Specialist

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** Applies to new business orders only.