See Our Virtual Contact Center Solutions for:
Customer Service
With the 8x8 Virtual Contact Center’s flexible and comprehensive features, you can cost-effectively improve both the quality and efficiency of every customer interaction. Learn More >
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Technical Support
Intelligent and flexible routing parameters connect your customer to the right technician. Learn More >
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Telesales
Our patented skills-based routing system delivers inquiries to the sales professional most likely to close the deal based on criteria you define such as product knowledge or areas of expertise. Learn More >
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Help Desk
Dozens of enterprise customers have deployed the 8x8 Virtual Contact Center to manage their Travel, Human Resources, Facilities, and IT help desks. Learn More >
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Virtual Call Center
The flexible architecture allows you to integrate your headquarters, remote offices, and outsourced locations in to a virtual call center. Learn More >
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Home-Based Agents
The 8x8 Virtual Contact Center's flexible architecture makes home-based agents a cost-effectively reality for your business. Learn More >
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Contact Center Continuity
Our Contact Center Continuity solution ensures the availability of your mission-critical call center operations - without doubling your costs. Learn More >
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Retail
From fielding product inquiries from your ecommerce site, to supporting inbound telesales, to quickly routing callers to the right agent, 8x8 gives you the tools you need to ensure your customers are taken care of. Learn More >
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Outsourcers
8x8 provides the functionality you need to manage phone, chat and email interactions through a single, easy-to-use system. Learn More >
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High Tech
8x8’s on-demand call center technology platform was built specifically for high-tech business processes and our unique service delivery methodology dramatically reduces the timeline for call center deployment and on-going management. Learn More >
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Call 1.866.446.2067 today to learn how the Virtual Contact Center can help your business.