Solutions for Government Agencies

• VoIP Phone Service—The 8x8 Virtual Office business phone solution is a hosted PBX that provides a superior alternative to premises-based PBX systems. With little upfront investment and low monthly fees, government agencies can cut monthly costs dramatically while taking advantage of advanced calling features and functionality. Virtual Office can connect multiple offices under the same phone system so coworkers are only an extension away no matter where they are. 8x8 provides Internet Protocol Telephony Service (IPTelS) on the GSA Networx Enterprise Contact and Network Voice Services (NVS) under the WITS3 contract.  Learn more >


• Unified Communications—Virtual Office Pro is a unified communications solution that gives you all the advanced calling features of Virtual Office phone service along with web conferencing, call recording and Internet faxing. Collaborate using web conferencing, record calls as needed and conserve time and trees with Internet faxing. Virtual Office Pro is an easy add on to 8x8 Virtual Office phone service. You can choose which extensions, groups or departments can best use these collaboration features and order as needed. 8x8 provides Internet Protocol Telephony Service (IPTelS) on the GSA Networx Enterprise Contact and Network Voice Services (NVS) under the WITS3 contract. Learn more >


• Contact Center—8x8 Complete Contact Center is a hosted call center solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional call center solutions. Deploy agents anywhere - at home or in multiple locations and manage them all from a single interface. It's the fastest, easiest way to deploy a world-class contact center. Learn more >


• Cloud-based Video Conferencing—Video conferencing is the ultimate way to see eye-to-eye with colleagues, partners and customers. But until now it was too complicated and required everyone to have expensive video systems. 8x8 Virtual Room gives you the power to hold video conferences in the cloud that almost anyone can join whether they have a computer with a webcam or a high-end Polycom telepresence system. Learn more >


• Web Conferencing—When it comes to training, presentations and meetings with geographically distributed participants, web conferencing adds a whole new dimension to your conference calls. Virtual Meeting lets you connect with colleagues, partners, clients and team members, saving on travel costs and enhancing real-time collaboration. 8x8 Virtual Meeting includes desktop sharing, remote desktop control, video and chat. Learn more >
  
  
• Public Cloud Hosting Solutions—With 8x8 Cloud Hosting Solutions, you can rapidly provision Linux and Windows servers based on agency demands. Take control over your IT infrastructure with this strategic cloud offering.The 8x8 public cloud has important features such as downloadable server snapshots, public IPV4, public IPV6, and private network support. Ready-to-go servers immediately available based on popular Linux distributions such as Ubuntu, Debian, Fedora and CentOS.
  
  
  • Managed DNS—8x8 provides multiple name servers based in the continental United States. 8x8 Managed DNS has a simple to use control panel that empowers IT project managers to take control of their DNS. Our REST API lets you easily audit DNS configuration and implement change control procedures to ensure the integrity of your agency's DNS. Migrating your DNS zones from GPO is simple using our domain upload tool. 


• Managed Hosting Solutions—8x8 Managed Dedicated Server Hosting solutions enable government agencies to outsource their server infrastructure. Housed in secure data centers, 8x8 makes it simple to add and subtract servers as needed without worrying about capital expense, power consumption or OS patches. 8x8 makes sure it's all there, ready to use. Owned, managed and maintained by 8x8.
  
  
  • Disaster Recovery Solutions—8x8 offers VMware-based disaster recovery solutions based on VMware's Site Recovery Manager. We can help you set up a redundant version of your data center in our cloud that can seamlessly pick up where your data center left off in the event of a man-made or natural disaster. With fast deployment, scalable servers, and hardware and software support, we're there when you need us most.
  
  
  • Virtual Desktop Infrastructure—8x8 can help you lower the costs of providing everyone with high-powered computers and laptops with our Virtual Desktop solution based on VMware View. Our Virtual Desktop Infrastructure enables you to deliver desktop services to your users via the cloud. Dramatically reduce the cost of desktop ownership while giving your users new levels of productivity and freedom to access their desktops from more devices and places. All while your IT staff maintains policy control.