If you are a small business where you share your telephone lines and need to see the status of each line, then 8x8 Hosted Key System is perfect for you. Who hasn’t experienced or heard “Jesse, please pick up line two.”

8x8 Hosted Key System provides all the features that small businesses need without the up-front capital cost associated with a traditional key system. Plus, you don’t get the box in the closet.

Key System Solution without the “Box in the Closet”

• Fortune 500 business features—You get all the business features that Fortune 500 companies have come to know and appreciate, including auto attendant, corporate directory, music on hold, and conference bridge, to name a few—included!
• Key System features—Enjoy those special features you had with your old key system like shared-line appearance and overhead and direct intercom paging.  Plus, you get personalized voicemail, 3-way calling, caller ID, call waiting, call forwarding, and more.
• Outrageously affordable—Local, long distance, International calls are all so much more cost effective because we leverage the power of VoIP to reduce costs for you. And you won’t need to buy or lease an expensive on-site key system either. Save on the service, save on hardware, save on time since you won’t have to manage your system.
• Optional features that make sense—Select from a wide range of optional features that will make our Hosted Key System work even harder for you. Toll-free numbers, switchboard, traditional faxing, to name a few.

Hosted Key System Benefits

• Save money—Up to 50% lower monthly phone bills with unlimited local and long distance calling.
• Reduce capital expenditures—There is no need for expensive, on-premise key system hardware, freeing up valuable resources for other business operations.  Plus, you can save up to 90% off the start up costs required with a traditional Key System solution.
• Full Key System functionality—The 8x8 Hosted Key System provides many of the features demanded by businesses who answer every call. These include shared-line appearance, overhead and direct intercom paging.  In addition, our Hosted Key System solutions provide powerful features Fortune 500 companies appreciate like call management, corporate directory, auto attendant, music on hold, and voicemail.
• Connect remote locations—All workers use the same phone system and features no matter where they are, so you sound like one office.
• Simplified administration and ease of use—8x8’s easy-to-use online account management tools can help reduce operational costs by simplifying system administration.  Your employees have more important things to do than manage your phone system.

If you are unsure if you need the 8x8 Hosted Key System versus 8x8 Virtual Office, here are a couple of business examples of when a hosted key system is needed.

What is Shared Line Appearance?

Perhaps the most common use of shared lines is with receptionists or administrative assistants whose job it is to receive all the incoming calls for the business. For example, attorney Mrs. Smith’s office assistant receives all of Mrs. Smith’s incoming calls, greeting each caller and offering personal service on behalf of Mrs. Smith. The number that rings at the assistant’s desk outside of Mrs. Smith’s office is the same number that rings inside her office. After her assistant has received a client's call and notified Mrs. Smith, she can then easily pick up the call in her office without her assistant needing to transfer the call.