|
Business Basic offers unlimited local and long distance calling in the US and Canada, low international calling rates and a money back guarantee. And best of all it includes all these business features as part of your monthly fee!
Voicemail
8x8 personalized voicemail permits you to record an outgoing message for callers to hear when you are unable to answer an incoming call. Voicemail messages include a timestamp so you can determine the time of the call.
8x8 customers also receive an email notification when a caller has left a voicemail message. The message is attached as an audio file which can be forwarded to others or saved for future reference.
Local Number Porting (LNP)
For most numbers, we can port your number in as little as eight calendar days from receiving the order with all correct information and documentation. Toll free number portability generally takes two to five weeks. During the process, you can view your number portability status and updates by logging into your Self Service Portal account. Check your number »
Choose Your Area Code
8x8 allows you to choose a phone number from any of the available rate centers, regardless of where your 8x8 phone will be physically located. Subscribers can request a rate center that is local to those who call them the most. Rate center selection does not affect your 8x8 calling rates.
Caller ID with Name allows 8x8 subscribers to view an incoming caller's name and phone number on the telephone display screen prior to answering the call. This feature will only work on phones equipped with caller ID capability. In addition, when making a call using your 8x8 service, your phone number and name are sent along with your call so the recipient can identify you.
Back to top
Caller ID Blocking
You can prevent your phone number from being displayed by using Caller ID Blocking, a feature that is managed online from a subscriber's account page.
Back to top
Call Waiting/Call Waiting Disable
Call Waiting allows callers to reach you even when you are on the phone with another call. You will hear a beep indicating an incoming call. You will then be able to put your current caller on hold and answer the new call. You can continue to alternate between parties as often as you'd like. It's like having two lines while paying for only one.
Back to top
Call Waiting ID
Call Waiting ID allows your phone to display the number of another caller during an actual call. Call Waiting must be enabled for Call Waiting ID to display. This feature requires that you have a telephone with built-in Caller ID capability and a display or an external Caller ID box with a display.
Back to top
Call Logs
Review your call history online for all your inbound and outbound calls, including their duration, date, and time. See them online anytime in the 8x8 Self Service portal.
Back to top
Call Return
Call Return is a service that allows you to automatically call back the last incoming call without having to dial the number.
Back to top
Call Forwarding
Call Forwarding allows you to forward all incoming calls to a different phone number, such as your home, friend's house, office or cell phone.
Back to top
Call Blocking
Call Blocking allows you to specify incoming numbers that are not allowed to call you, and outgoing numbers that you do not want to have called from your phone. This feature is easily managed and updated from your subscriber account page.
Back to top
Three-Way Calling
Three-way calling allows you to create an instant conference call between yourself and two other parties.
Back to top
Online Account Management/Billing
8x8 Online Account Management and Billing lets you view, automatically pay and analyze your billing statements via your online account page. This is a convenient way for you to view an itemized call history of both inbound and outbound calls. You can also view current and previous invoices, billing and charge summaries, monthly usage summary, and payment history. In addition, 8x8 online account self service portal allows you to manage the configuration of your 8x8 account including voicemail settings and call forwarding rules.
Back to top
Do Not Disturb
The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your 8x8 voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail. DND can be activated by simply dialing *78 and deactivated by dialing *79.
Back to top
Anonymous Call Blocking
Callers who block their identity to avoid being screened by caller ID. Anonymous Call Blocking can be enabled to send incoming calls directly to your voicemail. A modified dial tone is presented to indicate when anonymous call blocking is enabled. Simply dial *77 to activate this service and *87 to deactivate.
Back to top
Phone-Based Call Management
In addition to online account management, 8x8 subscribers have the option of modifying feature settings by phone including voicemail password, number of rings and call settings.
Back to top
Follow Me, Find Me
8x8 Follow Me, Find Me is a call hunting feature that allows you to enter up to five phone numbers to ring in sequence. For example, you can enter your mobile phone number as well as your office phone number to ring when your 8x8 home number is not answered. When a call comes in and you are not at home, the call will cease to ring on the 8x8 home number (after ringing the assigned number of times) and then move on to ring the mobile phone. Then if there is no response there, the call moves on to ring your office number. If there is still no answer, the call can then be guided to your voicemail box.
Back to top
Simultaneous Ring
The Simultaneous Ring feature permits an incoming phone call to ring not only your 8x8 number, but also a standard PSTN number along with any other 8x8 number(s) simultaneously.
Back to top
7-Digit Local Dialing
In most cases, 8x8 subscribers can make local phone calls without dialing an area code, unless you have multiple telephone area codes within the same geographical area (area code overlays). In these cases, you should dial 10 digits just as you would on a traditional telephone line.
Back to top
Network Unavailable Forwarding
If, for some reason, your Internet connection goes down, you will lose 8x8 phone service until your Internet connection is restored. However, you won't lose callers as they can be automatically forwarded to any other number (like a cell phone) that you have pre-programmed.
Back to top
Directory Assistance Listing
8x8 gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
Back to top
|