8x8 Work
Get started using 8x8’s All-in-One communications tool.
8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
Ask the Experts Webinar: 8x8 Voice for Microsoft Teams
April 10, 2024 | 8am PT / 11am ET / 4pm BST
Join 8x8 experts and learn great tips and tricks to communicate efficiently with customers and colleagues using 8x8 Voice for MS Teams.
Through a live demo, you’ll learn:
- Overview of 8x8 Voice for Microsoft Teams
- Global calling for Microsoft Teams
- Contact Center capabilities with Microsoft Teams
- What’s new with 8x8 Voice for Microsoft Teams
8x8 University: Mastering Workforce Engagement - Contact Center Strategies for the Remote Era
April 24, 2024 | 8am PT / 11am ET / 4pm BST
Managing and engaging your agent workforce is a critical challenge, regardless of the size of your contact center. In today’s work-from-anywhere world, it’s essential to maintain optimal schedule adherence, so you always have agents available and ready to assist customers.
This webinar will include best practices and a demonstration of 8x8’s powerful Workforce Management (WFM) solution. Discover how 8x8 WFM can help you effectively manage your agents’ time, so they can provide the best possible customer experience.
Join us to learn:
- Why and when to consider Workforce Management solution
- Best practices and strategies to improve agent productivity and reduce cost
- Ways to improve schedule adherence to deliver memorable customer experiences
- About positive impact on employee well-being and agent retention
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
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Share your 8x8 story
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